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They’re the Hankook ATs.

I’ve been through the same frustration with SW updates. There is no reason to require the EV certified tech to update software. The EVs use the same Ford FDRS tool to update SW as the ICE and hybrids so any tech could do it. My truck sat for a week waiting for the EV tech because my service...

Just curious. How do you think the people that buy the SW/HW you work on would feel if you sent them a new release and later discovered a bug but didn’t inform them? That’s what Ford has done with both 6.3 and 6.4 and there are people out there wondering why some features aren’t working. They...

The one thing Ford could learn from this is to communicate with their customers. Rivian immediately issued a statement taking responsibility and explaining what happened. The last two Ford updates have issues but you would only know that by reading between the lines on the forums. I just want to...

I have been waiting on parts for a while and I talked to my SA to check on them last week. He went to the parts manager and apparently one part I needed that was back ordered was now showing as obsolete. The parts manager got in touch with Ford and the latest update is that they now have the...

That 4% is the difference between the pack capacity and what Ford makes available. The SR pack is actually 106 kWh but only 98 are available. The numbers for the ER are similar but I don’t remember the details.

I’ve been waiting a month for the parts to come in for the steering wheel. I talked to my service advisor today and according to his parts manager the module that is needed is obsolete and a new part number is replacing it. Has anyone else heard this? They are waiting for an update from Ford and...

So 6.3.0 is suspended and 6.4.0 is paused. I’m currently on 6.2.0 so I’m wondering if I’ll go straight to 6.4.0 or if another 6.3 version will come out in between.

Apparently that’s what 10 microns looks like.

They need to read the CSPs more closely. Here is the text from the battery and the Dash Mat CSPs that state they should be performed on ALL vehicles.

Capital Ford seems to be getting better. The first few times I tried to get something done they were clueless but when I called about the battery/BECM update they wanted me to bring it in for the SW update right away. They will also pick up and return your truck to your home.

I think Ford made a mistake by not separating this one into two actions: one for the software update and one for the module replacement. I’m guessing they are leaving it open because even after the software update there could be a module failure that requires replacement. By combining them they...

Check out @tommolog State of Charge YouTube channel. He reviews and recommends the best EVSEs and warns you about the ones that are dangerous. https://youtube.com/@StateOfChargeWithTomMoloughney?si=sfhJ9UFYeye8DdHp

First, yes you should take delivery. This is not a recall and in 96% of cases it is just a software update. Second, your dealer, like most Ford dealers does not know what they are talking about. The instructions clearly tell the dealer to perform the SW update on every truck that arrives at the...

I’ve gotten that message but only after an update failed and then timed out. I had my service manager pull up the OTA history and there was a “campaign expired” message for the last OTA.

If the truck goes into deep sleep it seems to lose the frunk position. Same thing happens if you disconnect the 12V. There’s also the annoying way that the frunk button doesn’t work if the doors are locked and the remote start turning off if you open the frunk. @Ford Motor Company needs to do a...

In the FordPass app go to the Vehicle tab click on Charging and then select the Blue Oval tile. On that screen turn on Plug and Charge. When you go to an EA charger just plug it in and it should connect and use the credit in your account. You can also start the charge from the screen in the...

Capital is getting better with EVs. I’ll be curious to see what your experience is with Leith.

Standard on ‘22s, option on ‘23s.

I think Ford refers to the instrument panel as a “12 inch digital productivity screen”. If you look at the order guide all trims have that screen and then there is a second screen, either 12” or 15”, that is described as a touchscreen. Just a typical Ford communication failure.