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The consumption meter should actually turn off, when the power goes out. My meter is inside the WHB. The CTs should be on the grid side of the WHB. When you disconnect the grid power you should hear the relay in the WHB click over. At this point it is very hard to tell what is going on...

That looks like it should be correct. When you did this, did the truck come on correctly? This sounds silly but your main panel breaker is still on correct? Here is how it is wired.

Unfortunately it is really hard to see how this is all connected in your setup. Even in a grid outage the WHB still needs to be connected to your panel board. I was hoping there was a disconnect in that box but it is just wire nuts. I am not sure how you can simulate an outage without...

I was in wave 1 received in April and I have NOT received an email from Ford. Order was 6xx

Assuming your truck is at 6.14 and you can park fairly close to the FCSP (bluetooth range), the system is working reliably now. The HIS hardware is actually really good and has a lot of the capabilities of other systems like sol-ark, EG4, etc (although max power might be lower than those...

The power goes from 1 ->4 in that order if it is wired correctly. I assume that you should be shutting it off where the yellow circle is. To test the system you have to be able to disconnect it between 1 and 2. It sounds like wherever you are testing it now is somewhere between 2 and 3, which...

What you are describing is perfectly valid. It may be that you are not testing it properly. In your case the whole home backup would be between your main service wires and your panelboard. Are you shutting off the main breaker in your panelboard? In your particular setup, this would be...

Well the great news is that the truck to charge station is working, and that is typically where most people have issues. The bad news is that it is most likely a wiring issue...who installed the system and what is your level of comfort trying to diagnose electrical yourself? The setup should...

Has the system ever worked correctly sending power to the loads? If the truck and charge station pro are both blinking green, then the truck should be sending power. The intelligent power app is in the truck on the main screen. I will attach a screenshot below. It will verify the power...

I believe there is no issue with the Delta portion of the system. It looks like it is working properly. Is it at the latest firmware? The transfer does take about a minute or so to initiate. Has the system ever worked? What is the status light of the charge station pro? I assume it is solid...

@PrimeRisk . I have not used my Alexa app within sync for a week now, and have had no modem issues at all! I just used alexa/amazon music on my phone via carplay instead. Interestingly enough the amazon music app on the phone locked itself up a couple of times where I had to re-start the app...

Sorry that it is not working great for you. On my system I can park the truck fully in the driveway (although I have not tested with the garage door closed). I will also say that my charge station pro is just inside the garage by the door as well. I have not had to do anything else crazy like...

Agreed. That’s why I don’t care about resell because I am keeping the truck as a home battery regardless.

Silly question, but have you done the battery voltage sensor CSP already? What you describe is what happened with the defective battery sensor.

I am trying to understand if you actually have an HIS and if you would like it working. I think there are plenty of people here who would be glad to help including myself. Yes maybe Ford and Sunrun can't get their **** together, but we can. Delta is not the issue unless there was a straight...

I don't disagree with you. The system should have been flawless from first delivery. The issue is that a product not working as expected is probably not going to win a case. You would actually have to be harmed in order to make a class action suit viable. Only those who lost food or income...

So I went ahead and tested my system today for the first time in a couple of weeks. The first time I was in my driveway with the frunk up, and it would not come on. I then disconnected everything closed the frunk and pulled up closer to the garage (still completely outside). This time it...

I just confirmed that you can run HIS and PPO at the same time. I was only running small loads, but I dont see any techincal reason why they can't all run at the same time. The only issue is that PPO requires the truck to be on. The HIS transfer actually turns off the truck, and thus shuts off...

The communication issue can be intermittent. It certainly can ping its location to the ford server and then cease to work further. I have seen that many times. I wonder if you were to start the truck now if the other communications would work. Having things work at random times has been the...

Yes they all work outside of Bluetooth range as well but that will be consistent with the rest of the connectivity features. I guess they need to clarify how far from the truck they are trying these. There is also a case where connectivity works but the truck will have terrible cell service...