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In my case it was an error when clicking 'reserve' so if you are not at that point (you get errors prior to that) it likely is entirely something different. You could try from the app to see if the same thing happens, but likely you need ford's help as you noted if you cannot even get into...

Unfortunately this looks like a different issue than I resolved today. Wish I was of more help.

@rtshinn I was able to get unblocked & order. Its a very wacky situation you can check yourself to see if you faced what I had. Here are the steps: 1. go the the normal ford.com, connected services page for your vehicle and click the reserve adapter. at that point open chrome developer tools...

That's an interesting possibility on your situation. I will say on mine both my MME & Lightning were new and I face the issue. I might be onto something looking at the dev tools that I cannot explain. specifically, my post request to the orders API fails with a 400 and in the payload it has...

I've also had to call Ford and no one knows why I can't reserve. Everything is in place but it just fails. I owe them another call next week to escalate.

for whatever reason I'm still unable (even at crazy hours 2 AM, 3 AM, 6 AM) get through on either my Mach-E or F150. Tried multiple computers, browsers (cleared cache, cookies etc), even got on a VPN. There must be some back end issue for my account as I've run out of ideas.

same here on my pro. tuxmat is excellent, stays in place great even with multiple dogs in the back all the time.

@Ford Motor Company I wanted to give a shout out to Ford for getting the parts, arranging all my service with my local dealer. Repair was done today and no more problems.

thanks everyone. things don't seem too out of place but I'm going to take it to the dealer as lowering the shifter makes an even louder sound so clearly the trim must be off enough to make noise.

Has anyone had the squeaking (video below) when shifting their lightning? its gotten worse over time for me. Could I put WD40 in that area or am I going to regret that?

I got some Nokian Hakkapeliitta R5 SUV for my winter driving. no issues at all with good winter tires. Just have to get the correct load rating. @Aminorjourney did a couple of video's on them (see ). as @MillieChliette noted above the factory tires aren't the greatest rated in snow so better to...

same here. pro owner and I love this truck as much as the day it arrived.

My '22 Pro is up to 4.1.1 as of this week. They've been coming fast and furious over the last 2 weeks after a long wait

@jallen do you mind sharing the part information & how much this steering wheel ran you? I have a pro and have pondered this. I'm just not super hands on so I just wanted to get a sense of cost/part as perhaps I could ask my ford dealer to do the work for me.

I don't see it anymore on my end, it was there previously.

thanks for sharing. I'm on a pro with no updates yet so i'm not sure what my details means when it says General Failure Will Retry. I'll just be patient but if you happen to know how to interpret this I'd love to understand it. fuseResponse: {,…} fuseResponseList: [{vin: "XXXXXXXXXXX5940"...

I'm wondering if anyone else did the new online checkout for their Lightning and added some accessories. My dealer seems completely clueless on how to find out where my part(s) are or even how to track them. They seem to believe it will just show up automatically but its only simple things like...

I'm interested but its probably unlikely I'd be able to travel the distance required from NH to come get them anytime in the near future. best of luck selling them.

do they have TPMS included?

Ok great. Thanks