Quick update.
I got it to work by disconnecting the positive battery terminal (of the 12v battery in the frunk) for about a minute and then reconnecting it.
I don’t think it’s the app. Most likely the truck modem. When I gk to settings of connected services it fails to enter that particular menu. I called 1-800-883-2966 (ford pass services) and they told me there’s no communication from the car’s modem to their server.
Once I get home from work I...
Thanks, I tried it this morning but didn’t seem to fix it. Also did a reset of the whole thing (lost all my settings and preferences) and still nothing. Disappointing….
Mine stopped working yesterday morning and still not able to connect. Cannot get into the connected drive menu on the truck screen….tried all suggestions. I guess will wait a few more days maybe for some magic…
I got my XLT delivered today at my dealer. Will pickup tomorrow. :)
Thanks everyone on this forum for the valuable information and willingness to volunteer time to help others ! Much appreciated guys!
I called CSX 4 days ago after I got the railcar info from Ford chat and was given an ETA of Saturday this week, somewhere in eastern MA (I live in ME). Today when I call CSX using the same information the automated system states there's no record of that same railcar id.
Could it be that it...
Were previous weeks on similar chip holds? It sounds like there is a delay of up to 7 days or so from the "in production" date to built/shipped. Hopefully we just need to wait several more days.
My XLT (Pro power as only option) had blend date of 10/23 and "in production" 10/24.
Something similar happened to me. I was in 2023 wave 1 and after placing online order and paying 1000 dealer deposit nobody was able to locate my order for about 10 days. Dealer said they initially accepted the order but it then disappeared. The dealer had to talk to a Ford area manager/rep and...
Followed the steps and got the VIN (used Firefox). Searched through all the code and "android" doesn't come up with any results. Searching for "Sync" this is what i got:
code":"IEV"},"values":[{"code":"IEVAQ","description":"SYNC® 4","guxCategoryLabels":"AUG","guxCategoryDescription":"Audio...