✅ 10/17/22 Lightning Build Week Group (MY22 & MY23)

[Jer]

Nice!

Tomorrow morning call/chat Ford CS and ask for your railcar # and make sure to ask which railroad the railcar is with. It seems that you'll either start out on Canadian Nathional (CN) or CSX. I don't think railcars ever start out on Norfolk Southern (NS), but I could be wrong on that.

For CN, you can call 1-800-361-0198. They are super nice (Canadians, eh?) and will happily give you a status update. Just ask for an update on a railcar.

For CSX, you can use their automated trace line.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say TTGX (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Your railcar won't be with CN or CSX for very long as neither have rail lines anywhere close to California. You'll either be transferred to Union Pacific (UP) or Burlington Northern Santa Fe (BNSF). I believe it's more likely you'll end up on UP, but I'm basing this off of half-assed research. From what I can tell, BNSF services WA and OR, and UP covers CA, at least when it comes to Ford vehicles. Ford CS or CN will be able to tell you who it was transferred to. I'm not sure if CSX will tell you that on their automated line as I was originally shipped on CN.

If you do end up with UP, you can call their automated trace line with the instructions below, but I will warn you that the information the line gives isn't that great. It will basically tell you the load status of the rail car, whether it departed, arrived, or is on hold, the time the aforementioned action happened, the estimated time of arrival, and the origin location. It unfortunately doesn't tell you where the railcar is at. You can reach out to Ford CS and they will have access to the last known location.

Union Pacific

• Press 1 to continue in English
• Say the word “trace”
• Say “one” when asked how many pieces of equipment
• Say the railcar ID (letters and numbers)
• Say “no” when asked if you wanted a copy faxed
• Listen to your update

If you end up on BNSF, there is no way to track the railcar and you'll have to rely on Ford CS.

Railcar is the same from source to destination? Doesn’t change with change of railroads, correct?

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[Wsl346]

Railcar is the same from source to destination? Doesn’t change with change of railroads, correct?

As far as I'm aware, that is correct.

 

[digitall]

I called CSX 4 days ago after I got the railcar info from Ford chat and was given an ETA of Saturday this week, somewhere in eastern MA (I live in ME). Today when I call CSX using the same information the automated system states there's no record of that same railcar id.

Could it be that it arrived earlier and is no longer in the tracking system?

 

[Wsl346]

I called CSX 4 days ago after I got the railcar info from Ford chat and was given an ETA of Saturday this week, somewhere in eastern MA (I live in ME). Today when I call CSX using the same information the automated system states there's no record of that same railcar id.

Could it be that it arrived earlier and is no longer in the tracking system?

It's possible. I'd recommend reaching back out to Ford CS or your dealer to see what they have in their system.

Also, what was your shipped date?

 

[digitall]

Shipped date 11/4

 

[TBA]

Strange thing happened this morning! I called CN Railway and they refused to give any update on the location of the railcar, stating that its a security risk and by law they are not able to provide it unless your name company's name appears on the billing. Anyone else run into this? Since its coming to California, it wont be with CN for long. Does anyone have the number for Union Pacific Tracking.

 

[Wsl346]

Strange thing happened this morning! I called CN Railway and they refused to give any update on the location of the railcar, stating that its a security risk and by law they are not able to provide it unless your name company's name appears on the billing. Anyone else run into this? Since its coming to California, it wont be with CN for long.

Very strange. I've talked to CN twice and both times a very friendly Canadian gave me a status update.

 

[tiigerzz]

Just like to ask board for an opinion, is it worth to install Home Integration System for $9,400? I live in California which outage is rare.

 

[TBA]

Called back spoke to someone else, he let me know where the Railcar was. Its still in Flatrock, as of 2 hrs ago.

 

[TBA]

I went with a battery instead.

 

[Bigdogaz]

What is best way to reach Ford? Dealer is saying that the MY22 pricing for MY23 is a rebate that comes from Ford directly after the sale is completed. Seems like it would be a gamble to get it back.

 

[jimfigler]

What is best way to reach Ford? Dealer is saying that the MY22 pricing for MY23 is a rebate that comes from Ford directly after the sale is completed. Seems like it would be a gamble to get it back.

Just call customer service. It's a "rebate" tied your account that can be credited to the vehicle at the time of sale. Ford then will credit the dealer account at some point after the sale. But it is definitely not something Ford send to you after the deal. This can't be the dealers first time doing this. Why do they all seem clueless?

 

[shadycoh]

Just call customer service. It's a "rebate" tied your account that can be credited to the vehicle at the time of sale. Ford then will credit the dealer account at some point after the sale. But it is definitely not something Ford send to you after the deal. This can't be the dealers first time doing this. Why do they all seem clueless?

They act clueless so they can fake you out of the money and when you don't come back to fight for it they throw a dealership party on your cash.

 

[Wsl346]

Looks like almost all of us have shipped.

@21PlatPB Any idea if you have shipped yet?
@obxckw I don't have your VIN. Have you shipped? If so what date?

UserName	Location	Build Week	Blend Date	In Production Date	Built	Shipped	Estimated Arrival Date	Arrival Date	Trim	Battery
lancersrock	NE	10/17/2022	10/19/2022	10/20/2022	10/31/2022	11/3/2022	12/4/2022		Lariat	ER
Bigdogaz	AZ	10/17/2022	10/19/2022	10/20/2022	11/3/2022	11/8/2022	12/2/2022		Lariat	SR
WSL346	TX	10/17/2022	10/20/2022	10/20/2022	10/31/2022	11/3/2022	11/22/2022		Lariat	ER
Skattch	CA	10/17/2022	10/20/2022	10/20/2022	10/28/2022	11/1/2022	11/26/2022		Platinum	ER
Jer	OK	10/17/2022	10/21/2022	10/24/2022	11/2/2022	11/8/2022	11/30/2022		Lariat	SR
lightspeed	CA	10/17/2022	10/21/2022	10/22/2022	11/2/2022	11/4/2022			Lariat	ER
SCC17605	MS	10/17/2022	10/21/2022	10/24/2022	11/1/2022	11/2/2022	11/17/2022		XLT	SR
TreesandBees	NC	10/17/2022	10/21/2022	10/22/2022	11/1/2022	11/8/2022	11/17/2022		Lariat	ER
TS-Lightning	CO	10/17/2022	10/21/2022	10/22/2022	11/2/2022	11/8/2022			Lariat	ER
midmack	VA	10/17/2022	10/21/2022	10/22/2022	11/2/2022	11/6/2022	11/20/2022		Lariat	ER
tiigerzz	CA	10/17/2022	10/21/2022	10/22/2022	11/2/2022	11/7/2022			Lariat	ER
HaroldCal	NV	10/17/2022	10/22/2022	10/24/2022	11/3/2022	11/6/2022	12/4/2022		Platinum	ER
TheGeneralGrant	CA	10/17/2022	10/22/2022	10/24/2022	11/1/2022	11/4/2022	11/29/2022		Lariat	ER
obxckw	NC	10/17/2022	10/22/2022	10/22/2022	11/3/2022				Platinum	ER
21PlatPB	BC	10/17/2022	10/23/2022						Platinum	ER
Jernat	TX	10/17/2022	10/23/2022	10/24/2022	11/1/2022	11/2/2022	11/20/2022		XLT	SR
Digitall	ME	10/17/2022	10/23/2022	10/24/2022	11/1/2022	11/4/2022	11/19/2022		XLT	SR
TBA	CA	10/17/2022	10/23/2022	10/24/2022	11/3/2022	11/9/2022	12/3/2022		Lariat	ER
Gregot76	MD	10/17/2022	10/23/2022	10/24/2022	11/1/2022	11/7/2022	11/14/2022	11/8/2022	XLT	SR

 

[21PlatPB]

@21PlatPB Any idea if you have shipped yet?

I have no clue, still nothing updating for me.

I did find a way to still keep my massage seats, heated steering wheel etc though.

The $30k I saved will pay for a lot of diesel at 30 MPG.

I do hope you all get your Lightnings in a timely fashion and enjoy them.

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