jcampbell
New member
- Joined
- Oct 2, 2022
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- Location
- Northern Virginia
- Vehicles
- F150 Lighting Lariat ER
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- #1
I was schedule to have Sunrun install the HIS the other day. They called me two days before the installation to ask which 16 slots on the main panel I wanted to back up. I told them that I wanted the whole main panel backed up. They went back and forth and finally came back and said that they couldn't do whole home backup and that they and Ford had only worked out a critical loads subpanel backup scheme. I went and found another user on this forum who had the installation manual for the WHB-200 or what Sunrun calls the MID. WHB stands for Whole Home Backup and there is an instruction in that document for how to install it as a whole home backup between the meter and the main panel. No amount of discussion would convince Sunrun that this was possible. Their only option for installation was limited to 100 amps and 16 slots. They suggested that the installation guide I was seeing may not be accurate. Has anyone else been able to install these components as a whole home backup or has Ford been falsely advertising the capabilities of the Ford Intelligent Backup capability?
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