Have you been able to try and second phone or an iPAD, if you don't have one maybe you could borrow someone else's and try it wired. I'm with the dealer, the most likely solution is a new APIM. If a software update didn't fix it then it's most likely a hardware issue either with the phone or APIM.
If he is using your VIN in FDRS to look for updates and they are not showing up, that means one of your installs went awry and you are stuck in purgatory with an unknown strategy number. The solution is that the update has to be applied manually outside of FDRS and the OTA system. Not fun.
Are you really stuck? What features are you missing that the new updates have? If the newer updates are focused on Bluecruise, then there might not be anything in them for an 8" cluster.
I did get a 30 day from them after spending so much on the helm licenses. They work, but you have to give them remote control of your computer for about 3 minutes for them to install it. If you are like me and your laptop only does FDRS and nothing else, probably not a concern. If you are...
Your truck will require a dealer visit, there is a TSB about how to get it unstuck the dealer will do for you. Have them do the BC TSB while they have it.
@Ruffiano99 , @Shoebox72069
Those odd errors have been fixed in the past by reinstalling FDRS. If you go that route, be sure to release your license before you uninstall so that it is is available again after you get done.
The only time door position will matter is when you are rebooting after a USB update. Door closed and locked with keys far from the truck for 15-201 minutes.
order doesn’t really matter. If you pick one with a prerequisite the software will do them in the right order.
I'm not sure what the joke is. I'm pretty sure in the FDRS thread where people are applying the BlueCruise updates themselves someone confirmed the stickers for trailer were working. But since it's a 210 page thread at this point, hard to track down that one post.
I think we have to consider that maybe the the lower trim lines don't have the updates published yet. Ford has a lot of pressure on it to deliver BlueCruise, so maybe the trucks that don't have features required by BC (12" cluster, 360 cameras, etc) are lagging behind and we will see those...
Canbus is agonizingly slow, that is why.
Edit this chart below is from the Forscan forum ( Believe the Mongoose is similar to a VMCII):
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Ford VCMII genuine with hardware ISO15765 – 1000Kb/min
vLinker FS with hardware ISO15765 – 800-1000Kb/min...