FORD removing Public Charging app from Lightening!!

[Q2U]

So just returned from a 600 mile road trip. When we were ready to find a charger for our first charge, we opened the “Public Charging” app to find that all that you get is a message that says “Limited Functionality while driving.” It should have opened and based on our location, listed the Ford network chargers. We found a charger (using Google). When we tried to activate the charger that was on the FORD network, it was not possible through the display. While charging, we called Ford Support who advised us that the Public Charging app was being turned off. The rep we talked with said she was not aware that it had already started………. After a short hold she came back and confirmed that it was going away. She assured us that it was no problem, because we can use our Ford App on our phone to locate and navigate to chargers………. I asked her if FORD really wants its customers to be looking at their cellphone to locate and navigate to chargers when they have a 15” display on the dash that used to do that, she agreed it did not seem to be an optimal way to do it. I requested that a case be created and someone from FORD contact me to discuss. Waiting to see if that really happens.
If FORD is going to make changes like this, I think there should be communications to the owners prior to change. This “surprise” added 70 minutes to ann already long day as we tried to make what we had been using work.

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[Lightning Bronson]

Keep complaining to Ford that removing Public Charging from the infotainment system is such a stupid move!

 

[Kev12345]

why is it so hard to copy Tesla's nav? just copy it. its what we all want...

 

[digitaldad]

@Q2U , this was changed earlier this year, please see the thread below.

https://www.f150lightningforum.com/forum/threads/changes-coming-to-charge-assist-fordpass-app.28141/

 

[RLXXI]

I always use google maps when out and about. Think I used the Ford nav once? Not impressed.

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