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Software update via flash drive sent to dealer?

brenorman

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2021 F-150 Lariet FX4
Took my truck in to the dealership for a software issue on my sync 4. Screen going black while driving.

They said it needs an update and that the update is being mailed to the dealership on a flash drive?????? Is this for real or potentially 1995.

Really, does anyone have any insider knowledge on this. Are the BSing me and stalling?
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discothan

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Internet downloads can be corrupted in transmission due to a lot of reasons. I guess the same can be said with copying files to any transportable media.
 

Steve23

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I can confirm the flash drive will not fix your problem. Gave me a new APIM and all problems have been fixed, so far fingers crossed.
 
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brenorman

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I can confirm the flash drive will not fix your problem. Gave me a new APIM and all problems have been fixed, so far fingers crossed.
Thanks! That’s what I’m worried about. I tried to call the service manager today and he’s “out sick” again. Thanks again for the response
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