SunRun shipping address confirmation

[Maquis]

So I got my email from SunRun yesterday asking me to confirm my shipping address. The link requires me to input my Lightning order number, zip code, and last name. I tried both the 4-digit order number from the dealer (the one that works with the tracker) and my 7-digit order number I got from Ford as a result of placing my online order. Both result in the message “order not found”.

Any suggestions? The email kind of implies that if I do nothing, they’ll ship it to the address on my Lightning order, which would be fine, but I figured confirming the address might speed things up.

TIA!

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[bmwhitetx]

For me it was the original 8-digit reservation number that started with 108 (early reservation numbers). Since I bought another customer’s truck, I didn’t have it. Call the Ford team at Sunrun. They were very helpful. Their number is 844-809-4330.

My full experience chronicled here. https://www.f150lightningforum.com/...dealer-stock-purchase-how-does-it-work.12646/