Power-Up 2.3.0 OTA rolling out

[Zeromarine]

Same here. Mine choked on 1.7.1 but no alerts or notifications. My updates and schedulers are in zombie mode. Fingers crossed we eventually get an update either OTA or thru dealer to correct.

Thanks
Ya same here !

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[Zeromarine]

Anyone who’s stuck on 1.7 have the odd issue with the welcome lighting not turning on and no interior lights. Also the bell noise doesn’t come from the speakers and sounds like it’s some weird binging sound under the dash. Also the radio preset will flash sometimes when this happens. I’d say it happens maybe once a week. I think it’s all related I’m sure. Can’t wait for this fix coming this month.

 

[jfdube999]

First time poster, long time lurker.

My truck tried install 2.3.0 the other day. but I received a message it failed. The next day, the ford website said "all set" but when I looked at the Update Status on my truck, it shows 2.1.1 was installed again.

I did the steps in another post to see what the status is and see this. Now I'm even more confused.

Asking the more knowledgeable, any Ideas?

1. additionalConsentLevel: 1
2. communicationPriority: "High"
3. deploymentCreationDate: "2022-02-01T21:39:33.347+0000"
4. deploymentExpirationTime: "2022-02-08T21:39:33.347+0000"
5. deploymentFinalConsumerAction: "General Failure Will Retry"
6. deploymentId: "34c168ca-f74a-4362-a76f-c2e9663a18d8"
7. inhibitRequired: false
8. latestStatus: {aggregateStatus: "failure", detailedStatus: "OTAM_E1016",…}
9. oemCorrelationId: "FLARE-PRD-SOFTWARE-FNV2-479518-507905"
10. otaTriggerExpirationTime: "2022-01-18T23:04:43.778+0000"
11. packageUpdateDetails: {,…}
12. tmcEnvironment: "PRD"
13. triggerType: "SOFTWARE"
14. type: "REGULATORY"

Exact same issue here. Failed 2.3.0. First time any update on my truck came back as failed.

 

[AutonomousHybridF150]

Anyone who’s stuck on 1.7 have the odd issue with the welcome lighting not turning on and no interior lights. Also the bell noise doesn’t come from the speakers and sounds like it’s some weird binging sound under the dash. Also the radio preset will flash sometimes when this happens. I’d say it happens maybe once a week. I think it’s all related I’m sure. Can’t wait for this fix coming this month.

Are you talking about an almost Bleep sound just as opening the door?

 

[Zeromarine]

Are you talking about an almost Bleep sound just as opening the door?

The sound it makes when you hit the start button or turn the key. It comes from the speakers. Sometimes when the interior lighting doesn’t turn on the sound comes from under the dash some crappy sounding thing
Same as the back up beeper.
Stupid 1.7 frozen ?‍

 

[JaHoova]

Update on progress. I got the update schedule to come back tonight. Have it set to do a scheduled update overnight, we'll see if it does... How did I do it? Not 100% sure what fixed it but multiple GWM and APIM resets didn't do it. Did a SYNC master reset, also no dice. Turned off connected vehicle followed by some more GWM/APIM updates. Still nothing. Turned off WiFi and did an APIM reset, then boom! Sync version and update schedule reappeared. Now, question is will it push 2.3.0 to me tonight or not? In any case, I may have a reproducible procedure to get the APIM unstuck. If so, I can always see if my dealer will attempt the update with it unstuck or I bring them a flash drive and see if they'll burn the FDRS update to it. If that doesn't work I'll go the DIY route.

 

[Jus Cruisin]

SSR is located in Features -> Cruise Control -> Adaptive Cruise Control

I'm going to look again but cruise control doesn't appear on the "features" screen.....??

I did find where to turn on "OK Ford"

 

[JaHoova]

Update on progress. I got the update schedule to come back tonight. Have it set to do a scheduled update overnight, we'll see if it does... How did I do it? Not 100% sure what fixed it but multiple GWM and APIM resets didn't do it. Did a SYNC master reset, also no dice. Turned off connected vehicle followed by some more GWM/APIM updates. Still nothing. Turned off WiFi and did an APIM reset, then boom! Sync version and update schedule reappeared. Now, question is will it push 2.3.0 to me tonight or not? In any case, I may have a reproducible procedure to get the APIM unstuck. If so, I can always see if my dealer will attempt the update with it unstuck or I bring them a flash drive and see if they'll burn the FDRS update to it. If that doesn't work I'll go the DIY route.

Update to the update: no OTA installed and back to buttons greyed out and stuck. But hopefully I can reproduce the un-sticking procedure when I get FDRS

 

[Zeromarine]

Anyone who’s stuck on 1.7 have the odd issue with the welcome lighting not turning on and no interior lights. Also the bell noise doesn’t come from the speakers and sounds like it’s some weird binging sound under the dash. Also the radio preset will flash sometimes when this happens. I’d say it happens maybe once a week. I think it’s all related I’m sure. Can’t wait for this fix coming this month.

I have also noticed this only when this happens. For example when the walk up lighting doesn’t work and the interior lights don’t light up.

when the above is happening the passenger side door handle won’t unlock or lock the door. Very strange. From the outside the smart key handle etc.

After say I go to the store and run one key cycle it’s fine when I walk up to it next time.

Like I said this all started since 1.7 has become stuck.

Common fix!

 

[jordandev]

I received 3 OTA updates in 1 week. I had no updates at all in 2021. I learned 2.3.0 was rolling out and was disappointed the ‘latest and greatest’ Ford pushed down was several months old upon install. That led me to tinker with Sync 4 more. It may be a coincidence, but the more I sent negative feedback to Ford about updates not working in Sync 4's embedded feedback menu, the more updates I received

Results:

January 11, 2022 - OTA 1.4.0
January 14, 2022 - OTA 1.7.0
January 18, 2022 - OTA 2.1.0
February 01, 2022 - OTA 2.1.1

My Routine:

1. Manually hard reboot the APIM twice after each successful install.
2. Disable WiFi after uploading Sync 4 feedback since WiFi turns itself on and auto-connects.
3. Reset the scheduled updates feature to occur within 2 hours every time I park overnight.
4. Enable WiFi > Sync 4 > General Settings > Send Feedback > Software Update > Wireless Update Not Working > Submit > Wait > Disable Wifi
5. Set Parking Brake on.

Thanks! I think this really helped me.

Have a job1 truck that has never gotten an update and followed this by hard rebooting twice. Re-schedule the update every day. Voila I got 1.4.0 on Feb 1st. And now have 1.7.1 pending on Feb 7th.

So this may help others out who aren't going the FDRS route yet.

 

[Jesse-Infotainment]

Thanks! I think this really helped me.

Have a job1 truck that has never gotten an update and followed this by hard rebooting twice. Re-schedule the update every day. Voila I got 1.4.0 on Feb 1st. And now have 1.7.1 pending on Feb 7th.

So this may help others out who aren't going the FDRS route yet.

It is good you received OTAs. Problem still remains that these OTAs only update specific modules, and for early builds there are MANY updates for modules no touched by the OTAs.

 

[Bob_Mac]

Exact same issue here. Failed 2.3.0. First time any update on my truck came back as failed.

Ditto. My truck goes in next week and the service dept. said they are aware and will update Sync themselves.

 

[Ruffiano99]

Thanks! I think this really helped me.

Have a job1 truck that has never gotten an update and followed this by hard rebooting twice. Re-schedule the update every day. Voila I got 1.4.0 on Feb 1st. And now have 1.7.1 pending on Feb 7th.

So this may help others out who aren't going the FDRS route yet.

When you say hard reboot, you mean a master reset or holding the power and seek buttons?

 

[jordandev]

When you say hard reboot, you mean a master reset or holding the power and seek buttons?

Just holding the buttons is all I did.

 

[Ben Spitzer]

Send me your vin Ill take a look

Hello Jesse…Been reading your posts. I have a 2021 F150 xlt and don’t believe I received any OTA updates. Would you mind checking on the status of my updates? If so, I will send you my vin ….Thanks , Ben S

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