twodogsdennis
Active member
Nice review and you give me hope as I prepare a charging station review on YouTube, twodogsdennis. Having recently completed a 2600-mile road trip from CO to Boring OR with Guide Dogs for the Blind puppies, I had an 11 out of 10 experience at 16 Tesla stations. It feels like the Tesla engineers actually road trip, talk to clients along the way, then go home to put their notes to good use. The Magic Docks are fantastic. My EA experience over the last 18 months and 12 with the Pro SR continues to be the same poor excuse for a charging location. Have the EA engineers ever taken a road trip? I had to call tech support during six of the eleven charging stops because the station wouldn't start with the app, which was necessary with the membership. On two stops, Support had to initiate a cold start because the station wouldn't listen to the call center. Planned 30-minute charge stops often turned into 45–60-minute stops at EA. I also find it a little strange that calling EA support was a lot like calling an overseas call center, even though they are in VA.
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