Rear light failure

[Ray R]

That's an odd, and expensive, part to have in stock. Glad it worked out for you.

I think the dealer may be a regional parts warehouse, so I’m not shocked they have it.

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[Pioneer74]

Almost certainly someone else's that they ordered for the recall

The recall was the light on the tailgate, not the main tail light.

 

[Ray R]

All fixed under warranty. The dealer even offered me a loaner for no charge, but I didn’t need it. They did great! It was nice to experience a dealer who really seemed to care about their customers.

 

[Chezwick619]

Same with my driver rear tail light, noticeable condensation inside. No cracks. The truck was just bought last month.

don

This is really sad to hear that this is still happening. I heard of this happening as early as July 22. The rear light bar on the tailgate on my truck has also been replaced three times. Those were failing due to micro cracks in the plastic. It would be my guess thats the same thing that is happening to the tail lights.

 

[Hank42]

I have the same problem while driving -oddly enough, turning the truck off and back on again "resolved" the issue before it came back again. It seems to be related to moisture as this has only happened during the rain. I feel kinda' stupid taking it into the dealer and wasting time with them not being able to reproduce the problem. And waiting for a rainy day AND having the problem the problem come up will likely be erased by the time I drop it off at the dealer. Hoping for a forced "Recall" or TSB instead -kind of like the rear light-bar. Did any lightbars actually fail?

 

[rickersondon]

Same with my driver rear tail light, noticeable condensation inside. No cracks. The truck was just bought last month.

don

Went to the dealership and they replaced it for free -Don

 

[It's Just Me]

Sadly this is apparently still happening. Mine got whacky last week in the rain. Stopped working entirely. Dried out and now it works. Took it to the dealer this morning.

Ford wants $2453 for a f@cking tail light assembly. What in the actual......

Google search turns up ones for $700 that are used or some even new.

$78,000 truck and a tail lamp can't last 2.5 years? Really.

 

[NightMoves]

Hey Folks, I recently took my truck in since rear driver side turn signal went out. Turns out they found tiny cracks on edges (look like stress cracks) that caused condensation to ruin the light.

they say not under warranty and would cost me ~$5k to repair….

but then I did research and am seeing this is clearly an issue with these trucks. Recall was for tailgate bar but it’s the exact same thing on other light fixtures. Not any impact on truck but normal driving can cause the cracks to grow.

weird thing is I’m seeing ford treat the issue differently for different customers. Some had it fixed no problem and others are forced to pay even under bumper to bumper warranty.

anyway, I’m calling customer service and warranty department to challenge it.

any feedback or help on what got them to fix on other situations are appreciated.

Thanks!

 

[It's Just Me]

Hey Folks, I recently took my truck in since rear driver side turn signal went out. Turns out they found tiny cracks on edges (look like stress cracks) that caused condensation to ruin the light.

they say not under warranty and would cost me ~$5k to repair….

but then I did research and am seeing this is clearly an issue with these trucks. Recall was for tailgate bar but it’s the exact same thing on other light fixtures. Not any impact on truck but normal driving can cause the cracks to grow.

weird thing is I’m seeing ford treat the issue differently for different customers. Some had it fixed no problem and others are forced to pay even under bumper to bumper warranty.

anyway, I’m calling customer service and warranty department to challenge it.

any feedback or help on what got them to fix on other situations are appreciated.

Thanks!

I just made a report to NHTSA about it as a safety issue. Realistically, they're more important to notify as well.

Ford may or may not do something about it on their own.......but a recall is a bigger issue.

https://www.nhtsa.gov/report-a-safety-problem#index

 

[NightMoves]

@It's Just Me im completing that now. Thank you

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