Unable to Connect - Ford Pass

[El Duderino]

For the last 2 days Ford Pass has been unable to connect to my truck.

Logging out and logging back in did not fix the problem.

Any suggestions?

Update: I noticed my parking sensor alerts were coming from the IPC/dash instead of door speakers. Might be a low 12v battery... Classic...

My Chinesium Bluetooth monitor shows 12.5v overnight. That should be enough?

2025 Lightning with less than 7,000 miles... Already battery problems...

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[TaxmanHog]

I logged out of the app, cleared only the cache, force stopped the app (Android)
Restarted the app, logged in and connection is fully functional, I do these steps to confirm that the Ford server is working and that my account wasn't locked out by Ford cyber-security. All systems working as expected.

I suspect the 12v might be your issue.

 

[El Duderino]

I logged out of the app, cleared only the cache, force stopped the app (Android)
Restarted the app, logged in and connection is fully functional, I do these steps to confirm that the Ford server is working and that my account wasn't locked out by Ford cyber-security. All systems working as expected.

I suspect the 12v might be your issue.

Thanks for the reply. Following your steps outlined above on my Android phone, no changes. So most likely a 12v battery issue...

2025 Lightning with less than 7,000 miles... Come on Ford...

 

[El Duderino]

Plugged into Level 2 charger at work. Chinesium battery sensor says charging at 14.01 volts. See if 4 hours on L2 charger can bring 12v back to life.

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