CSP 24B56 - Inoperative Front Parking Sensor(s) - IPMA Software Update for Certain 2022-24 F-150 Lightning Trucks

[Wsl346]

I had my dealership's mobile service come out to perform my truck's 30K mile service and take care of this CSP. It took roughly two hours for the IPMA update to install.

As many of you with a 2022 experienced, I too had the tiny 360 camera display post update. I showed the tech the relevant bits of this thread, asking him to run the 360 camera display config. I appreciate the tech's effort but he must have clicked the wrong button because his computer started downloading some APIM sync update which took over an hour. It then asked for a USB drive which the tech didn't have. I went and got one for him only to have the download to the USB fail. At this point it was nearly 5pm so he called it the quits and advised me to call the service department to schedule a appointment to take the truck in. sigh...hopefully the tech at the dealership has an easier time. The tiny 360 camera display isn't ideal.

I don't want to dog on the tech too much because he was a nice guy and we had a good conversation but he mentioned the instructions didn't say anything additional configs to run. Looking at the technical instructions, it clearly states this step on page 3, assuming this is the same instructions the tech used. I find it very interesting that so many techs missed this step.

Coincidence, or is there a clear trend that Ford techs don't fully read instructions???

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[Dlm]

Just posting my experience with the CSP. I had Ford Mobile Service come out to do the front sensor CSP. After reading all the horror stories, I was hesitant to do it, but I gave it a shot.

The CSP was completed in an hour and 10 minutes. No issues so far that I’m aware of. I’m going to go drive a section of interstate which blue cruise always deactivates and I’ll report back my findings.

For reference I have a 2023.

 

[Dlm]

I’m happy to report that the section of interstate where bluecruise would deactivate, now stays bluecruise the full time. There is truth to the idea that the CSP improves bluecruise. Now if we could just get that promised bluecruise update……

 

[Deleted member 19104]

I’m curious as to whether @Ford Motor Company is even embarrassed by these types of issues or if they even care. I guess with their stock being impacted by growing warranty costs they care about that, but I definitely question if they even discuss in their meetings the long-term impact their poor customer service and behind-the-curve approach will have on them. Maybe they just assume that they will always have their Ford brand enthusiasts, just like GM has theirs. But these new car companies are becoming more attractive by the day and they are understanding what it means to be customer-centric and create modern software defined vehicles that can deal with this problems in a quicker customer-friendly way.

Regrettably, as soon as I can get out of the negative equity in my Lightning, I will be moving on because of issues like this. I bet others will too.

 

[ZheWiz]

I’m happy to report that the section of interstate where bluecruise would deactivate, now stays bluecruise the full time. There is truth to the idea that the CSP improves bluecruise. Now if we could just get that promised bluecruise update……

Once you get the update you can use Forscan to enable auto lane change at least. it's not completely automatic, you have to tap the blinker, but it handles the rest. That plus fewer deactivations makes for a much nicer experience.

 

[Wsl346]

I had my dealership's mobile service come out to perform my truck's 30K mile service and take care of this CSP. It took roughly two hours for the IPMA update to install.

As many of you with a 2022 experienced, I too had the tiny 360 camera display post update. I showed the tech the relevant bits of this thread, asking him to run the 360 camera display config. I appreciate the tech's effort but he must have clicked the wrong button because his computer started downloading some APIM sync update which took over an hour. It then asked for a USB drive which the tech didn't have. I went and got one for him only to have the download to the USB fail. At this point it was nearly 5pm so he called it the quits and advised me to call the service department to schedule a appointment to take the truck in. sigh...hopefully the tech at the dealership has an easier time. The tiny 360 camera display isn't ideal.

I don't want to dog on the tech too much because he was a nice guy and we had a good conversation but he mentioned the instructions didn't say anything additional configs to run. Looking at the technical instructions, it clearly states this step on page 3, assuming this is the same instructions the tech used. I find it very interesting that so many techs missed this step.

Coincidence, or is there a clear trend that Ford techs don't fully read instructions???

No one asked but here is an update on my saga to get this CSP completed.

In the last episode, my dealership's mobile service performed the CSP at my home but skipped step 11 in the CSP's technical instructions, leaving my 360 camera display significantly smaller then before. The dealership came and picked up my truck Monday morning and set the expectation that they'd have it for up to 48 hours. Well 48 hours goes by and I hear nothing so I give them a call. Apparently my service writer was out for the day but she would be back the next morning. Fine. I call back this morning and I'm transferred to the service writer's VM. I call back two hours later and am told the service writer is with another customer but they would let her know I called. Two hours later I get a text from her that they are ordering parts and would need the truck for another 3-5 days.

WTF...I messaged back let her know I would either need a loaner or that I would need my truck back. Its been radio silence for the past few hours.

So at this point, I'm fairly frustrated. I have no earthly idea why they need to replace parts when my trucks was brought in to configure the 360 camera display size. The dealership is barely communicating with me and it feels like I have to pester them to get any information. My previous two vehicles, a Lexus and an Audi, their service departments would go out of there way to make sure I was taken care of when I had to leave my vehicle with them. With Ford, it feels like I'm getting a middle finger right in my face and told to deal with it.

 

[Warp Asylum]

No one asked but here is an update on my saga to get this CSP completed.

In the last episode, my dealership's mobile service performed the CSP at my home but skipped step 11 in the CSP's technical instructions, leaving my 360 camera display significantly smaller then before. The dealership came and picked up my truck Monday morning and set the expectation that they'd have it for up to 48 hours. Well 48 hours goes by and I hear nothing so I give them a call. Apparently my service writer was out for the day but she would be back the next morning. Fine. I call back this morning and I'm transferred to the service writer's VM. I call back two hours later and am told the service writer is with another customer but they would let her know I called. Two hours later I get a text from her that they are ordering parts and would need the truck for another 3-5 days.

WTF...I messaged back let her know I would either need a loaner or that I would need my truck back. Its been radio silence for the past few hours.

So at this point, I'm fairly frustrated. I have no earthly idea why they need to replace parts when my trucks was brought in to configure the 360 camera display size. The dealership is barely communicating with me and it feels like I have to pester them to get any information. My previous two vehicles, a Lexus and an Audi, their service departments would go out of there way to make sure I was taken care of when I had to leave my vehicle with them. With Ford, it feels like I'm getting a middle finger right in my face and told to deal with it.

DM sent, I had similar issues with the dealer I used in Austin.

 

[HockeyJoe]

Once you get the update you can use Forscan to enable auto lane change at least. it's not completely automatic, you have to tap the blinker, but it handles the rest. That plus fewer deactivations makes for a much nicer experience.

This is interesting, any details on the ForScan changes needed?

 

[Zprime29]

Once you get the update you can use Forscan to enable auto lane change at least. it's not completely automatic, you have to tap the blinker, but it handles the rest. That plus fewer deactivations makes for a much nicer experience.

Wait...what?? Just that update alone? I'm on 6.2.0 and had the CSP which also change my BC behavior. Would the auto lane change work for me?

 

[jetfixr1]

My dealer did this update earlier this week. Today was the first bluecruise drive after the update. When I engaged it, I had a WTF moment. The steering wheel snapped into where the vehicle thinks it should be. By contrast and prior to this update, engagements were smoother. I tried to disengage and reengage several times with the same occurrence every single time. Well, to my extreme delight, BC did not disengage in its typical areas of the highway (only 3 spots in 35 miles). Not only did it not disengage, it took me for a rollercoaster of a ride. It took what I would consider a pretty sharp curve at 80, and maintained the center of the lane VERY well. After that, I paid more attention to it's behviour. It seems to be able to center in the lane much easier without so much ping pong back and forth. The steering wheel inputs stayed pretty aggressive, which I'm not a fan of.

 

[gorwell]

Anyone install ACC / LKA on their XLT/PRO and have this update performed by Ford. Curious if this would present issues?

 

[Larry_23Lightning]

Took my truck in for this CSP update (24B56). Ford dealer said my truck would not take the update and they have called Ford support and are waiting to hear back from them. They said to come and get the truck and once they have direction from support they'll schedule me back in.

So I had to follow up with Ford dealer today regarding having this CSP done. I was told since I had my truck in for this recall Ford has disabled this recall twice. They went on to tell me that Ford wants them to replace a module (that has not been sent to them yet) but they said Ford has not given any further direction on how to get the update to take.

 

[Riverant]

23 Lariat. I haven’t gotten any CSP notification (ford.com or when logging out/in to the app). Yet i randomly have “front parking sensor blocked” errors.

Does this mean I need the CSP? Will the dealer do it if it’s not listed for my VIN? Or is this just an IPMA update that FDRS can handle?

 

[mrau]

I haven’t gotten any CSP notification (ford.com or when logging out/in to the app

Can't recall if Ford sent a notification.

However. if you have a CSP it should show in Ford Pass app under the "Service" tab. If present, then just touch the "Customer Service Program(s)" button to see the details.

 

[Larry_23Lightning]

I did get a letter in the mail for it but did not act on it. Wasn't until the dealership texted me asking me if I wanted to bring it in to have the CSP done.

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