DarkL1ghtn1ng
Active member
I filed a complaint with NHTSA in April when my request to replace the lamp (still working, but with moisture inside) was denied because this is "normal". Last night, I started thinking, hey, this feels like fraud to sell me a warranty that covers LED lights and then not cover said LED lights. So I asked the dealer for the denial he got in writing, so that I can create a new NHTSA complaint now *and* file a complaint with the Attorney General's office in my state. Here is what they sent him:If you have not already, file a NHTSA complaint ( https://www.nhtsa.gov/report-a-safety-problem ) hopefully with enough complaints Ford is forced to do another and more exhaustive recall for this.
Having to replace a $1000 to $1500 part every year or so is complete BS for an issues that's been there from the very beginning with these trucks. Then they recalled and failed to resolve it. It's double BS if the Extended Warranty with lighting coverage doesnt cover it. $1000 to $1500 could buy me a lot of gas and wipes out most of the cost of ownership "savings" we are supposed to be getting from this truck vs ICE.
Random thoughts... do you guys think getting a PFF wrap on it would provide better protection or would it just trap moisture and make the problem worse?
" your claim is denied due to water intrusion. A subject matter expert advised that Ford and Lincoln Protect will not participate in this claim as the lighting option only covers electrical failures on incandescent bulbs, halogen bulbs, High Intensity Discharge (HID) and [Light-Emitting Diode] LED lamp assemblies. A mechanical failure of a lamp assembly that allows water intrusion (fogging/moisture) is not a covered failure. A resulting electrical failure from this moisture/water would be consequential to the mechanical failure and would not be covered. "
So, water intrusion is normal, but a failure from water intrusion is not covered. ????????
At this point I am wondering if swapping with a non-lightbarred tailgate would be the answer, since Ford seems to be absolutely clueless.
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