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✅ 9/25/2023 Lightning Build Week Group (MY2023)

mchayer

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I spoke with chat this morning too, and was provided the absurdly optimistic delivery window of 10/14 - 10/20 in California for a truck that’s still listed as in production without an update since 10/5.
Well I might be to optimistic But am pretty sure dealers/ Ford Rep have better estimate then the tracker that seems to be glitching and not a lot accurate .... But I could be dreaming ! Only time will tell us !
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BuzzLightning2023

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I spoke with chat this morning too, and was provided the absurdly optimistic delivery window of 10/14 - 10/20 in California for a truck that’s still listed as in production without an update since 10/5.
Just go with it. :)
 

age_texas

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And has from last night FordPass is ''Pending activation'' and before that I couldn't activate because the truck ''Wasn't delivered'' ...
And has this morning the high voltage recall showed up ...

I just texted my dealer rep to see what was the next step about that ... Is it something to fix before delivery or is it to be fix someday ...

Capture d’écran, le 2023-10-10 à 12.58.24.png
I just checked mine again for recall and it has the same CSP as yours now.

My build tracker also says “in production”
 

mchayer

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I just checked mine again for recall and it has the same CSP as yours now.

My build tracker also says “in production”
My dealer told me it's either an update for the BECM or they have to remplace it upon delivery ! He told me they already have the parts so it shouldn't be a big deal ... again time will tell ?
 

medmondson

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Status switched to Built overnight.

order confirmed: 8/21
Blend date: 9/26
In production: 10/2
Built: 10/10
Shipped:
Estimated Delivery: 10/14 - 10/20. (Ha)

spray in bedliner and tonneau. (Soft)
Still unable to activate in FordPass.
 
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BuzzLightning2023

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Status switched to Built overnight.

order confirmed: 8/21
Blend date: 9/26
In production: 10/2
Built: 10/10

spray in bedliner and tonneau. (Soft)
Stoked for ya! (I hope I’m next.)
 

medmondson

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Sorry what does this mean?
In the FordPass app, when your truck reaches a certain stage (somewhere between “built” and “shipped”) it becomes available to activate (though completion of activation has to occur on the dash display).

Some folks have had someone randomly complete the activation for them, making the vehicle trackable as it works its way to the dealer.
 

nldoty

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In the FordPass app, when your truck reaches a certain stage (somewhere between “built” and “shipped”) it becomes available to activate (though completion of activation has to occur on the dash display).

Some folks have had someone randomly complete the activation for them, making the vehicle trackable as it works its way to the dealer.
Ah okay, thank you. I didn't know if that meant the activate button appeared, or you were actually able to activate.
I've had the button for weeks but it always says unavailable.
 

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BuzzLightning2023

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Ah okay, thank you. I didn't know if that meant the activate button appeared, or you were actually able to activate.
I've had the button for weeks but it always says unavailable.
Same here. Chat Now last two days said my truck had been moved to a different part of the Rouge facility. Today it’s in “order processing”.
 

medmondson

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Same here. Chat Now last two days said my truck had been moved to a different part of the Rouge facility. Today it’s in “order processing”.
it’s amazing how much the chat information can vary. I’ve tried 3 times and never got much more than “look here” with a link to the standard order status page.
 

BuzzLightning2023

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it’s amazing how much the chat information can vary. I’ve tried 3 times and never got much more than “look here” with a link to the standard order status page.
Seems a very convoluted, inefficient, disjointed system. I’m just a dumb carpenter, but I would think they could have one website or app where we could track everything vs chasing around for status, location, VIN, CSP/Recall, tear tag, modules, window stickers, activations…
 

medmondson

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So….what are the right questions to ask Ford Chat? I’m 0-4 in getting anything useful out of them and get no information I don’t already see at shop.ford (and 3 of 4 times got nothing more than being pointed there).
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