Apple Car Play Audio Issue

[sdingeldein]

Hi, I use Apple Car Play wirelessly and have a recurring problem. First, playing music or a podcast often takes a while to connect and start playing. Sometimes it connects and plays right away. Sometimes it connects, and the time counter shows it is playing, but no sound. It seems random and sometimes cutting the car off and then starting it again gets it to give me audio, be it slow to come on or nearly immediate. I don't have this issue in my ICE Honda that has Car Play (attached to make wireless via a dongle).

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[Daragh]

Unfortunately this is an ongoing issue. Happens randomly to me also.

The quickest way to resolve is to enable wireless on your phone this will disable CarPlay then reengage CarPlay manually by selecting CarPlay on your phone from the phone list menu.

 

[TinBanks]

I have issues connecting when I have a VPN turned on on my phone. Incase you use one

 

[sdingeldein]

I have issues connecting when I have a VPN turned on on my phone. Incase you use one

Not sure, but will check.

 

[IdeaOfTheDayCom]

Whenever this happens to me, I hold the radio power button and the right skip buttons at the same time and the center screen will reboot. For 12" versions, you can do this with one hand. For the 15" screen, use the right skip on the steering wheel and hold the radio power button with the other.

It's not an official fix, but it works for me every time.

 

[sdingeldein]

Whenever this happens to me, I hold the radio power button and the right skip buttons at the same time and the center screen will reboot. For 12" versions, you can do this with one hand. For the 15" screen, use the right skip on the steering wheel and hold the radio power button with the other.

It's not an official fix, but it works for me every time.

Thanks. Will give it a try.

 

[IdeaOfTheDayCom]

Thanks. Will give it a try.

I forgot to mention that it doesn't happen right away. You need to hold them down a few seconds.

 

[chl]

I have the same issue with any BlueTooth audio device in the Lightning, e.g., iPod, Zune, XM Radio add-on. Lots of drop-outs while playing, sometimes disconnects too, rebooting only fixes it for a short time.

I instead now use a 500GB SSD formatted in exfat with all my ripped CD's and downloaded music on it plugged in to the USB data port.

I found one of those old FM radio interface devices tuned to an unsued FM station works with the iPod and Zune, but they have audio out jacks which crApple did away with on their iPhones so that won't help you.

 

[roddiaz1]

I too have had this problem intermittently. I would like to clarify and say that there are two CarPlay errors that I encounter: 1)Not successfully connecting to CarPlay and 2) my phone connects to CarPlay and the Synch4A shows the images but no sounds come out from anything Apple (meanwhile the radio works fine).

I’d like to specifically address the “No Sound” issue. I have found two fixes for that error. The first is to stop, turn off the truck completely, open the driver’s side door. Wait about thirty seconds and re-start the vehicle. Usually this fixes it, but boy, is it a pain to do all that.

The second fix I have found is more convenient (IMHO) because you can keep on driving. First I turn off Wi-Fi on my iPhone, then I turn off Bluetooth. Wait a second or two and then I turn them on again. Usually the second time I connect with CarPlay I’m getting projection AND sound.

Sadly, that the best that I have to offer. I’m not sure why this error occurs, but it does happen often.

 

[Truaz]

Hi, I use Apple Car Play wirelessly and have a recurring problem. First, playing music or a podcast often takes a while to connect and start playing. Sometimes it connects and plays right away. Sometimes it connects, and the time counter shows it is playing, but no sound. It seems random and sometimes cutting the car off and then starting it again gets it to give me audio, be it slow to come on or nearly immediate. I don't have this issue in my ICE Honda that has Car Play (attached to make wireless via a dongle).

Ya happens to me. If I reboot sync (power & skip ahead button) I can get my audio back.

 

[x47]

I too have had this problem intermittently. I would like to clarify and say that there are two CarPlay errors that I encounter: 1)Not successfully connecting to CarPlay and 2) my phone connects to CarPlay and the Synch4A shows the images but no sounds come out from anything Apple (meanwhile the radio works fine).

I’d like to specifically address the “No Sound” issue. I have found two fixes for that error. The first is to stop, turn off the truck completely, open the driver’s side door. Wait about thirty seconds and re-start the vehicle. Usually this fixes it, but boy, is it a pain to do all that.

The second fix I have found is more convenient (IMHO) because you can keep on driving. First I turn off Wi-Fi on my iPhone, then I turn off Bluetooth. Wait a second or two and then I turn them on again. Usually the second time I connect with CarPlay I’m getting projection AND sound.

Sadly, that the best that I have to offer. I’m not sure why this error occurs, but it does happen often.

Agreed, same issue here. Hopefully a solution is found soon Ford!

 

[Toolmandbq]

I started having the same issues when Apple upgraded to OS 18 and it has not gotten better. Resetting the radio is getting annoying. The one thing I found that seems to stop the problem is not having the Ford app open all the time. Went I had the app closed out not a problem for 3 days. Turned the app on and started the truck it seems to take a long time to load CarPlay and when it does no audio until I restart the truck. Another thing that seems to cause a problem is when I use my phone to make a charge at a store. It seems that will cause the same lost audio problem.
I had this same problem in my last car I traded in on the Lightning, so I think it is more an Apple problem then the truck

 

[Whitetiburon]

This issue has been a problem since the lightning first debuted in 2022. Are there any FORD reps watching these forums? is this issue being addressed By Ford?

 

[Cvh8601]

I experience this too, but i think there is a simpler fix than what has been discussed so far:

1 - navigate on truck screen to phone settings
2 - choose the phone currently on wireless carplay
3 - hit the CarPlay button (switch from blue to white)
4 - re-open the same phone in the truck -> phone settings
5 - click CarPlay button again (switch from white -> blue)
6 - carplay reconnects and audio works

i notice this happens most often if i begin driving before CarPlay connects and the truck plays a sound from a parking sensor proximity warning. That seems to interfere with CarPlay boot up or sometihng

 

[MotoGary]

I experience this too, but i think there is a simpler fix than what has been discussed so far:

1 - navigate on truck screen to phone settings
2 - choose the phone currently on wireless carplay
3 - hit the CarPlay button (switch from blue to white)
4 - re-open the same phone in the truck -> phone settings
5 - click CarPlay button again (switch from white -> blue)
6 - carplay reconnects and audio works

i notice this happens most often if i begin driving before CarPlay connects and the truck plays a sound from a parking sensor proximity warning. That seems to interfere with CarPlay boot up or sometihng

A reset seems simpler and safer to me. You only have to look down once to find the buttons then hold 10 seconds while still paying attention to the road. Done.

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