Ford App Attempted to Reroute to Distant Charging Stations When Home was Closer w/o a Charge

[RickKeen]

The Lightning's nav doesn't seem to consider my garage as a charging location.
One thing I keep trying to do is to punch in home as my destination so I can see the ETA and if the remaining charge is going to get me there.
The nav always wants to send me back to the office to charge or way out of the way to nearest fast charger when I can easily just reach home and charge in my own garage.
I just want it to calc the time and distance and ignore charging.

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[GDN]

The Lightning's nav doesn't seem to consider my garage as a charging location.
One thing I keep trying to do is to punch in home as my destination so I can see the ETA and if the remaining charge is going to get me there.
The nav always wants to send me back to the office to charge or way out of the way to nearest fast charger when I can easily just reach home and charge in my own garage.
I just want it to calc the time and distance and ignore charging.

Interesting, because just as it seems OP was in the same situation, no auto considers anything you need beyond your destination. If you've got enough SOC to make it to your destination, it is typically on you to have plans from there. If you've got SOC/Range to make it home/destination it shouldn't attempt to do anything other than route you there.

I had enough experience with my first couple of trips to know that there is absolutely nothing I trust or use my Navigation and routing for. I don't travel a lot, so there isn't much need anyway, but I always check chargers other places and plan my trip and route by Apple Maps.

 

[strmwzrd]

The Lightning's nav doesn't seem to consider my garage as a charging location.
One thing I keep trying to do is to punch in home as my destination so I can see the ETA and if the remaining charge is going to get me there.
The nav always wants to send me back to the office to charge or way out of the way to nearest fast charger when I can easily just reach home and charge in my own garage.
I just want it to calc the time and distance and ignore charging.

Absolutely the same thing mine did. I haven't tried again since though. Try resetting your EV driving history--who know what "it" is thinking...

 

[strmwzrd]

Here's the latest (I generally don't do much traveling where I'll be low on energy but this is a similar trip (photos attached). I was heading home with at least 40 miles of estimated charge left (my estimate based on my battery balance). Just like before, the app wanted me to divert 60 miles to charge on the way home. When I got to my destination (home) the app still wanted me to go round trip 60 miles to charge first. It never confirmed I was at home even though I had 43 miles left. I turned the truck off and I tried a couple tests. One was a trip 10 miles away and the system still wanted me to go 60 miles round trip first and recharge. I changed the destination to the house (where the truck was) and I got the same recommended 60 miles round trip out of the way to get 0 miles...

Any idea if I have something set causing this?

 

[captcory]

truck is unaware that your house is a place that you can charge.

 

[luebri]

truck is unaware that your house is a place that you can charge.

That’s a weak excuse. Mainly because most will have their home address as a Charging “saved location”, but even if that were not the case the user should have the ability to set what they find to be an acceptable minimum SOC for arrival at destination or an override prompt message.

 

[strmwzrd]

truck is unaware that your house is a place that you can charge.

Oh, I left off that I have the house as a charging location--charge anytime. I also turned it off with the same results.

 

[02Reaper]

I see the same thing all of the time. If I plan a trip to the mountains or the beach, my truck will allow me to get there with less than 20% state of charge. If I plan a trip back home where it knows I have a charger there, it wants me to go out of the way to charge up before I get there and doesn't want me to get home on a low state of charge like on vacation.

 

[Pioneer74]

Here's one. Ford navigation wanted me to sit at a 62kW Chargepoint charger near my house for a half hour, instead of using a 150kW or 350kW charger on my route, for less time.

What's even worse is their estimate was wrong. I got home with 15% charge and not stopping at all.

 

[hturnerfamily]

I only know that when I input a destination, and it asks me if I want to 'Automatically' add chargers, or 'manually' browse for chargers, or NOT add chargers...I always default to NO, do NOT add chargers, this way the system simply give me a ROUTE, rather than trying to tell me where IT thinks I need to go... I can calculate my own mi/kwh distance abilities without the need of the NAV, and I can decide WHERE to stop and charge, even if I need to...

I also DON'T rely on Ford's NAV for ANYTHING since it is unreliable... I use Google Maps on my phone.

On another note, the other day on a 655 two-day trip, I would input the destination, whether home or a charging stop. Before I clicked the 'GO' button on the navigation, my 'RANGE' may have stated 120 miles. The moment I clicked 'GO' on the nav, the system CHANGED my Range to 99...what?? I am not towing. There is no 'change' to my 'range' that the truck had already calculated, and yet just because I added a 'destination' on my Nav route, it suddenly gives me LESS range?? Strange.

I don't trust the NAV, so I rarely use it. It is NEVER correct. It can tell me at the start of a trip that I will be 50 MILES short....what? I arrive later in the day with 20 miles EXTRA in the tank, and have NOT stopped to charge. What gives, Ford? It apparently uses it's OWN mi/kwh calculations rather than taking into consideration what my NORMAL driving mi/kwh range would give me. My own average was 2.4 for that 655 overall trip, and yet the NAV constantly calculated a range using only 2.0 or less. Crazy where these things come from. I have no clue. Ford, are you listening??

 

[strmwzrd]

I only know that when I input a destination, and it asks me if I want to 'Automatically' add chargers, or 'manually' browse for chargers, or NOT add chargers...I always default to NO, do NOT add chargers, this way the system simply give me a ROUTE, rather than trying to tell me where IT thinks I need to go... I can calculate my own mi/kwh distance abilities without the need of the NAV, and I can decide WHERE to stop and charge, even if I need to...

I also DON'T rely on Ford's NAV for ANYTHING since it is unreliable... I use Google Maps on my phone.

On another note, the other day on a 655 two-day trip, I would input the destination, whether home or a charging stop. Before I clicked the 'GO' button on the navigation, my 'RANGE' may have stated 120 miles. The moment I clicked 'GO' on the nav, the system CHANGED my Range to 99...what?? I am not towing. There is no 'change' to my 'range' that the truck had already calculated, and yet just because I added a 'destination' on my Nav route, it suddenly gives me LESS range?? Strange.

I don't trust the NAV, so I rarely use it. It is NEVER correct. It can tell me at the start of a trip that I will be 50 MILES short....what? I arrive later in the day with 20 miles EXTRA in the tank, and have NOT stopped to charge. What gives, Ford? It apparently uses it's OWN mi/kwh calculations rather than taking into consideration what my NORMAL driving mi/kwh range would give me. My own average was 2.4 for that 655 overall trip, and yet the NAV constantly calculated a range using only 2.0 or less. Crazy where these things come from. I have no clue. Ford, are you listening??

I don't rely on NAV either. I knew I had enough charge to get home. I was just curious if the system would do a repeat of the last time I took the same route. Of course it did...

I also noticed the mileage change when putting in a destination. I thought maybe NAV thought I would be flooring it the whole trip or something.

 

[TheWoo]

I only know that when I input a destination, and it asks me if I want to 'Automatically' add chargers, or 'manually' browse for chargers, or NOT add chargers...I always default to NO, do NOT add chargers, this way the system simply give me a ROUTE, rather than trying to tell me where IT thinks I need to go... I can calculate my own mi/kwh distance abilities without the need of the NAV, and I can decide WHERE to stop and charge, even if I need to...

I also DON'T rely on Ford's NAV for ANYTHING since it is unreliable... I use Google Maps on my phone.

On another note, the other day on a 655 two-day trip, I would input the destination, whether home or a charging stop. Before I clicked the 'GO' button on the navigation, my 'RANGE' may have stated 120 miles. The moment I clicked 'GO' on the nav, the system CHANGED my Range to 99...what?? I am not towing. There is no 'change' to my 'range' that the truck had already calculated, and yet just because I added a 'destination' on my Nav route, it suddenly gives me LESS range?? Strange.

I don't trust the NAV, so I rarely use it. It is NEVER correct. It can tell me at the start of a trip that I will be 50 MILES short....what? I arrive later in the day with 20 miles EXTRA in the tank, and have NOT stopped to charge. What gives, Ford? It apparently uses it's OWN mi/kwh calculations rather than taking into consideration what my NORMAL driving mi/kwh range would give me. My own average was 2.4 for that 655 overall trip, and yet the NAV constantly calculated a range using only 2.0 or less. Crazy where these things come from. I have no clue. Ford, are you listening??

I don't have an answer for the strange situation in this thread. It's happened to me once. And I don't rely on ford nav to get me many places, but I will use it to select the next charging stop I am hitting so it will precondition the battery. I get much faster speeds - especially in the winter - for longer stretches when I do. Definitely worth doing.

 

[LancerBoom]

I had a similar experience Thursday night. 70 minute drive home from Des Moines by I-80. Left with 39% and I estimated would get home with 10-12%. Nav wanted me to stop at a fast charger for 15 minutes just before leaving the city. I passed that one and after awhile it picked the next one which is the last fast charger on the route - about 30 miles from home. I kept going but it wanted me to go back to that charger for the next 20 miles adding over an hour to my trip. When I got off the exit 10 miles from home, it then tried to route me to Level 2 charger in parking lot at local college and sit for 2 1/2 hrs charging before I went the last 3 miles home. I got home with 13% but it was still wanting me to drive right past my house and go the 3 miles back to the college to charge for almost 3 hrs at this point.

@Ford Motor Company - we need to be able to set an acceptable arrival SOC at the destination like 10% and recognize Home as a charging location. I’ll only use Ford Nav to find a charger when I absolutely need one. It has taken poor routes and even tries to start my trip over when I’ve completed 1 or 2 stops. Waze is much better and up to date in real time.

 

[GDN]

I had a similar experience Thursday night. 70 minute drive home from Des Moines by I-80. Left with 39% and I estimated would get home with 10-12%. Nav wanted me to stop at a fast charger for 15 minutes just before leaving the city. I passed that one and after awhile it picked the next one which is the last fast charger on the route - about 30 miles from home. I kept going but it wanted me to go back to that charger for the next 20 miles adding over an hour to my trip. When I got off the exit 10 miles from home, it then tried to route me to Level 2 charger in parking lot at local college and sit for 2 1/2 hrs charging before I went the last 3 miles home. I got home with 13% but it was still wanting me to drive right past my house and go the 3 miles back to the college to charge for almost 3 hrs at this point.

@Ford Motor Company - we need to be able to set an acceptable arrival SOC at the destination like 10% and recognize Home as a charging location. I’ll only use Ford Nav to find a charger when I absolutely need one. It has taken poor routes and even tries to start my trip over when I’ve completed 1 or 2 stops. Waze is much better and up to date in real time.

Are you running CarPlay? I would be very interested to know what would happen if you switched to Apple routing and see what it wanted you to do. Bottom line is I do use Ford routing some, but I don't trust it, I am always double checking.

 

[LancerBoom]

Are you running CarPlay?

Yes. I’ve been a Waze user for years. I’ll have to look into it closer. I did read and notice that Apple Maps displays on driver’s screen now. Does it read SOC and schedule chargers too? I read that it wouldn’t precondition battery.

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