Customer Satisfaction Program (CSP) 26B09 - GWM, APIM, TCU Update - Intelligent Backup Function

[Jim Lewis]

Anybody get a letter yet from Ford telling them they are on the CSP 26B09 list? No letter for me yet (and no CSP notice in Ford account), although I feel I should be on the list, as automatic backup power transfer usually fails for me, although manually initiated transfer usually works.

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[Mike G]

I would call your dealer service advisor and ask them to pull your VIN in PTS and check to see if you have that campaign listed for your truck.

Remember, there were only 23 vehicles identified as needing this (from Ford's perspective). Meaning they know that there are 23 vehicles that do not have the necessary software component updates to enable this feature. It has nothing to do with vehicles that may have all the necessary updates to make backup power transfer work...yet they still do not work. They are only looking at required compatible software revisions, and the need to correct them.