Just purchased used F-150 Lightning Lariat ER - Vehicle is fleet locked

[Jesse-Infotainment]

Yes. It was indeed owned by Ford World HQ. It is running different APIM software. All Beta version.

His truck was FLeet locked, but had the country code issue in the TCU. So I fixed those things and he was able to get his Fordpass connected.

Truck has BC active until 26.

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[Scorpio3d]

Yes. It was indeed owned by Ford World HQ. It is running different APIM software. All Beta version.

His truck was FLeet locked, but had the country code issue in the TCU. So I fixed those things and he was able to get his Fordpass connected.

Truck has BC active until 26.

That is awesome!
We are so lucky to have you on our forum and on our side!!!

 

[Jesse-Infotainment]

That is awesome!
We are so lucky to have you on our forum and on our side!!!

Thank You.

 

[Dexter]

Hey Everyone,

New Member here. Purchased my '23 Lightning XLT and it has the dreaded telematics lock. I've opened a case with Ford Pro and they have in turn opened a ticket with the engineering team....this has been going on for almost 2 months at this point. Multiple escalations to supervisors, managers, directors and goodness knows whom else....I just can't get any traction on this. I've tried ALL of the internet fixes...the truck is "Ford Vehicle Program" locked and no one can figure out how to unlock it. I've seen Jesse's good work here, and also that there may be a FORScan solution. Is there anything else I can do?

If there is a FORScan solution someone point me to it?

Jesse-Infotainment - are you open to having a look at it?

I know I'm new here and don't have any history yet, but if anyone has any wisdom they can share with me I'd be grateful.

-Dex

 

[Ford Motor Company]

Hey Everyone,

New Member here. Purchased my '23 Lightning XLT and it has the dreaded telematics lock. I've opened a case with Ford Pro and they have in turn opened a ticket with the engineering team....this has been going on for almost 2 months at this point. Multiple escalations to supervisors, managers, directors and goodness knows whom else....I just can't get any traction on this. I've tried ALL of the internet fixes...the truck is "Ford Vehicle Program" locked and no one can figure out how to unlock it. I've seen Jesse's good work here, and also that there may be a FORScan solution. Is there anything else I can do?

If there is a FORScan solution someone point me to it?

Jesse-Infotainment - are you open to having a look at it?

I know I'm new here and don't have any history yet, but if anyone has any wisdom they can share with me I'd be grateful.

-Dex

Let me see if I can help. DM me your details and VIN and I'll see what I can do.

 

[Dexter]

OK, Thank you Brian! Watch you inbox.

 

[Dexter]

Just a quick update,

Ford Pro directed me to my local dealer for a TCU provisioning....then the Ford Pro folks
were able to unlock my truck! Within 1 hour of the TCU update! Awesome.....

So it took a bit but the process worked out in the end.

Thanks to Brian for his efforts as well.

 

[Ford Motor Company]

Just a quick update,

Ford Pro directed me to my local dealer for a TCU provisioning....then the Ford Pro folks
were able to unlock my truck! Within 1 hour of the TCU update! Awesome.....

So it took a bit but the process worked out in the end.

Thanks to Brian for his efforts as well.

Stoked I could help out here.

 

[theawesomegamer]

Just a quick update,

Ford Pro directed me to my local dealer for a TCU provisioning....then the Ford Pro folks
were able to unlock my truck! Within 1 hour of the TCU update! Awesome.....

So it took a bit but the process worked out in the end.

Thanks to Brian for his efforts as well.

Glad you got it fixed. I'm still in update hell. Luckily Jesse has helped me out a lot. Ford Corp won't help me, the dealership won't help me... but luckily Jesse is on here and will help me. The truck has the beta firmware on 3 modules so it doesn't get OTA updates-- so 2023 APIM software, BC1.0, etc.
I believe I have to go to Texas to get the APIM fixed, He can't do that remotely. Just so annoying.

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