Recall Service Recommendations: Front Range, CO

[vvgogh]

Does anyone have warranty service locations recommendations in the Front Range of Colorado? I'm near Morrison.

I've given AutoNation Littleton two chances. They've lied to me and not completed any service on two full different days despite working with their ultimately unresponsive general manager. I've called Phil Long Ford: they were at least up front about their significant understaffing and weird mitigating practice: "Drop off your vehicle and service might happen in a couple of weeks. We will not provide a loaner vehicle." That saved me from wasting more of my time with their inability to manage their staff and service scheduling. As numerous threads here have pointed out, the amount of customer's time Ford's service departments are willing to waste is astounding after purchasing an $80k+ vehicle. Dealers' service departments are the absolute worst part of the Ford experience.

I'm willing to drive further to a competent service department to get these recall items completed... Anywhere in Colorado at this point.. recommendations?

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[Heliian]

after purchasing an $80k+ vehicle

I wish people would stop assuming that a higher priced vehicle means better service.
You're going to get the same level of service as someone who buys a base focus.

I would start looking for dealers through the Ford website, they show if they're ev certified, find one that's close.

 

[skohla]

I had a good experience at Sill-TerHar in Broomfield. They did some warranty and CSP work (lightbar, heated steering wheel, etc.) on my truck in November. Dropped it off in the morning and picked it up around noon. Going back next week for the battery sensor replacement.

 

[PreservedSwine]

I wish people would stop assuming that a higher priced vehicle means better service.
You're going to get the same level of service as someone who buys a base focus.

I would start looking for dealers through the Ford website, they show if they're ev certified, find one that's close.

Nonsense

spending more should absolutely mean better service.

 

[Steven Walsh]

Does anyone have warranty service locations recommendations in the Front Range of Colorado? I'm near Morrison.

I've given AutoNation Littleton two chances. They've lied to me and not completed any service on two full different days despite working with their ultimately unresponsive general manager. I've called Phil Long Ford: they were at least up front about their significant understaffing and weird mitigating practice: "Drop off your vehicle and service might happen in a couple of weeks. We will not provide a loaner vehicle." That saved me from wasting more of my time with their inability to manage their staff and service scheduling. As numerous threads here have pointed out, the amount of customer's time Ford's service departments are willing to waste is astounding after purchasing an $80k+ vehicle. Dealers' service departments are the absolute worst part of the Ford experience.

I'm willing to drive further to a competent service department to get these recall items completed... Anywhere in Colorado at this point.. recommendations?

My dealer is Sil-Ter-Har in Broomfield. I haven’t brought mine in for service yet but based on my experience with them so far I have faith they run a good shop. Let them know your experience like you did the second one in your example and let us know how they do.

 

[Silenze]

My dealer put me on a list and when a loaner was available they scheduled me for service. Took 3 weeks

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