Sync 4A Screen (Temporarily) Died

[Ratherhavefun]

About 2 weeks ago, I was driving along and noticed that the Sync 4A screen turned all blue. My Lightning is a 2022 Lariat SR with about 3,000 miles. As I was driving within a residential neighborhood, my speed was relatively slow and there were several stop signs. I further noticed when I slowed down for a stop, the screen then turned to an all black screen at about 15 MPH. After speeding back up from the stop, the screen turned all blue again at about 20 MPH. I managed to snap a few stills of the screen as I figured no one would believe this. I was within close proximity to a Ford dealer and decided to drive there for a service visit. When I got to the dealer, my force of habit had me unintentionally shut off the truck (I didn’t mean to do this, but it happened). The service writer looked at the truck’s Sync 4A Screen and seeing that it was off, pressed the start button and the Sync screen returned to look as normal as it should. They kept the truck for the afternoon and reported nothing wrong and no coded appeared within the truck’s history fault codes. Since that day, I have not had this happen again. My question is, has anyone experienced this before and how many times? I’m kind of afraid that this could happen again.

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[IdeaOfTheDayCom]

I had a total black screen once on my old Mach-E, but never anything like that where there's a split screen and blue on top.

What's interesting to me is that it's not all blue or as it was with my Mach-E, all black. That means that the screen itself is working, and there are multiple parts of the software that control different zones... and one part must need a reboot. Like most things, a reboot generally fixes software problems like that.

On the Mach-E Sync 4A system, you held the volume down and the skip button on the steering wheel for about 10 seconds.

 

[MillieChliette]

On the Mach-E Sync 4A system, you held the volume down and the skip button on the steering wheel for about 10 seconds.

Same on the lightning, but the buttons are easier to press at the same time. They're far left and far right.

 

[IdeaOfTheDayCom]

For anyone with a 12 inch screen like me, it's the skip button on the wheel, and the physical power button on the dashboard.

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