That sounds like what I had to do with my '64 VW with generator - have we gone backwards ??They advised to drive for more than 30 mins. This triggers the high voltage battery to charge the 12V.
Not that any of this makes sense, considering the manual for the truck states "the high voltage battery transfers energy to the 12 volt battery when the vehicle is off" in reference to "keeping the 12 volt battery charged". Now maybe there are some parameters that trigger that powered down charge that aren't sufficient for whatever the update is looking for when it reaches out to the truck. IDK.Almost certainly the 12V being low. You don't even have to drive it. Just start the truck, disable the power down timer and let it run for an hour. This'll help replenish the 12V battery.