12V battery failure while driving 45mph

[Ford Motor Company]

Update for everyone:

Truck is back with a new battery module. It charged just fine yesterday. Drove fine - no issues. Last time, it died on the road the morning after I picked it up. Highly recommend St Charles Hawk Ford - Brandon (the tech) was excellent and has a Lightning himself.

DO NOT go to Hopkins Ford in Elgin, IL. I got a follow up email from them asking me to come in for a $400 (yes, 400) diagnostic for my PaaK issue that St Charles just took care of. Keep in mind they quoted me $595 for the 12v battery alone, then sent me a text estimate for $996 for the battery, diag, and labor. Also had physical damage to my truck from them that I'm still working through getting taken care of.

I wish I could see my 12v status b/c I am paranoid about it now. I'm going to buy one of those monitors to plug into my cig lighter as some folks have mentioned - but it is crazy to me that I cannot see it in my app as any dealer can see it and Ford engineers can see it. @Ford Motor Company , this would be a huge upgrade to our app. Thanks for the help, Brian!

Happy that you're back on the road and glad that we got you sorted.

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[RLXXI]

Update for everyone:

Truck is back with a new battery module. It charged just fine yesterday. Drove fine - no issues. Last time, it died on the road the morning after I picked it up. Highly recommend St Charles Hawk Ford - Brandon (the tech) was excellent and has a Lightning himself.

DO NOT go to Hopkins Ford in Elgin, IL. I got a follow up email from them asking me to come in for a $400 (yes, 400) diagnostic for my PaaK issue that St Charles just took care of. Keep in mind they quoted me $595 for the 12v battery alone, then sent me a text estimate for $996 for the battery, diag, and labor. Also had physical damage to my truck from them that I'm still working through getting taken care of.

I wish I could see my 12v status b/c I am paranoid about it now. I'm going to buy one of those monitors to plug into my cig lighter as some folks have mentioned - but it is crazy to me that I cannot see it in my app as any dealer can see it and Ford engineers can see it. @Ford Motor Company , this would be a huge upgrade to our app. Thanks for the help, Brian!

You can see it with Home Assistant also so it's not like the info isn't there to be used by the app.

 

[NotPatel]

You can see it with Home Assistant also so it's not like the info isn't there to be used by the app.

what home assistant app is this?

 

[Lytning]

You can see it with Home Assistant also so it's not like the info isn't there to be used by the app.

The British use the term “gobsmacked”, which seems to fit for this situation. I am gobsmacked that in almost 4 years @Ford Motor Company has refused to provide us with the much requested 12 volt battery SOC. Ford can see it in Dearborn, but we can’t see it in our trucks. We must be on double-secret probation (as in Animal House) or something.

 

[RLXXI]

what home assistant app is this?

Home Assistant is the spp.

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