Canadian Orders & Reservations - Order Status

[PrivateJoker]

Since our ordering/reservation system seems to be different in Canada and we're 100% reliant on information from the dealer. Wanted to start a thread so we can get some Canadian specific "data". Since there's not that many of us, maybe we can use this to get a rough idea of how things are going?

I'll start:

Location: GTA, Ontario
Order Detais: Lariat ER, 511A package, Max Tow Package, AntiMater Blue

Reservation Date: 7/31/2021
Order Date: 8/17/2022
Date of VIN: N/A
Delivery Date: N/A

Maybe we can edit our post as information is updated?

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[Kev12345]

Reserved 9/30/2021. Vancouver.

Due to the price hikes I’m going with a short range XLT.

Dealer won’t tell me how many reservations they have and where I fall in that lineup. Assuming I won’t be able to get mine until 2024.

 

[TheJackel2013]

Ok. I’ll contribute


Location: Eastern Ontario
Order Detais: Platnium, Star White. Spray in bedliner

Reservation Date: opening week
Order Date: 01/21/2022
Date of VIN: 03/31/2022
Delivery Date: 05/14/2022

I was very lucky. Got 1 of 6 from dealer for 2022 and one of the few Platniums that was built before the usual features started to get decontented due to chip shortage. So my truck has the massaging seats, on board scales…etc.

10,000 kms so far. No issues. Range is now dropping with the colder temps. 370-380 kms on a 90% charge

 

[Lucky Larry]

Location: Calgary, AB
Order Date: November 12, 2022
Order Details: Lariat 511A ER, Max Tow Package, Antimatter Blue Metallic, Drop-in Bedliner

Reservation Date: 5/30/2021
Order Date: 11/12/2022
Date of VIN: 12/05/2022
Production Date: 3/16/2023
Date Shipped: 6/6/2023
Delivered to dealer: 6/17/2023
Recall for rear tail light bar issued: 6/15/2023
Dealer called 6/21/2023 advising that they cant deliver my ordered truck as it is included in the recall
Delivery Date of ordered truck: unknown.
Dealer offered a Lariat in Azure Grey Metallic on 6/21/2023, i didnt like the colour so i turned it down.
Dealer offered a Platinum in Antimatter Blue on 6/23/2023, which is the same colour as i ordered. i accepted the offer.
Platinum delivery: 6/23/2023


Note that I was required to sign a No-Export / No-Resale Agreement which states that the truck can't be sold during the first 6 months of usage from the date of delivery, and it must have a minimum of 15,000 kms (9,321 mi) on it if it is sold in month 7.

 

[Canadian Lightning]

Location: Vancouver , BC
Order Details: Lariat ER, 511A package, Max Tow Package, Carbonized Grey

Reservation Date: 8/16/2021
Order Date: 2/15/2022 - Changed to 2023 Order 8/11/2022
Date of VIN: Oct 26th, 2022
Production Date: Nov 29th
Delivery Date: Dealership say First or second week Jan 2023.

 

[Kev12345]

Location: Vancouver , BC
Order Details: Lariat ER, 511A package, Max Tow Package, Carbonized Grey

Reservation Date: 2/16/2021
Order Date: Original 2022 Order 2/15/2022 - Changed to 2023 Order 8/11/2022
Date of VIN: N/A
Delivery Date: N/A

wasn't the truck unveiled in may 2021? how'd you reserve in February?

 

[Canadian Lightning]

wasn't the truck unveiled in may 2021? how'd you reserve in February?

OPPS. My bad

 

[Fingerbang]

Location: Winnipeg, MB
Order Details: Lariat ER, 510A package, Max Tow Package, Tow tech package, AntiMatter Blue

Reservation Date: 07/13/2021 (very late in the game)
Order Date: 04/03/2022 ( the dealership did this on their own, hoping to get me one of the opening up spots, it worked)
Date of VIN: 05/12/2022
Blend Date: 08/01/2022 ( was originally an 07/11/2022 blend date)
Date it loaded on to train: 08/09/2022 and i tracked it every step of the way until it hit the unloading/loading yard on 08/23/2022,
arrived at dealership: 08/24/2022 and went out for bedliner
but i was at the cabin and could not get it until the 29th
Delivery Date: 08/29/2022

 

[pweaver]

Location: St. Catharines Ontario
Order Details: N/A, If I order then it will be a Lariat ER
Reservation Date: 5/20/2021
Order Date: N/A
Date of VIN: N/A
Delivery Date: N/A

The dealer has never responded to the half dozen emails I sent asking where I am in the queue. I have seen two Lightnings on their lot so I should be moving up the line. On the other hand, I'm #3 for the Silverado EV, #2 for the Blazer EV, #29 for the Lyriq and a few hundred thousand in line for the Cybertruck. If I get phone calls Monday telling me that I'm allowed to order everything I have a deposit on I'll probably go with the Lyriq because 1) Ford has been too annoying with their lack of communication, 2) my wife thinks the Silverado will be too big and 3) I really like the rearview mirror camera GM has.

 

[JRoss93]

Location: Vancouver BC
Order Details: Lariat ER, 511A package, Max Tow, Power Deployable Steps, Iconic Silver.

Reservation Date: 5/26/2021
Order Date: 8/25/2022 (edited my order a couple times) Changed to a ER Lariat on December 09 2022.
Date of VIN: N/A
Delivery Date: N/A

 

[Kev12345]

Location: Vancouver BC
Order Details: Lariat SR, 510A package, Max Tow, Tow Tech, Co-Pilot Active, Rapid Red

Reservation Date: 5/26/2021
Order Date: 8/25/2022 (edited my order a couple times)
Date of VIN: N/A
Delivery Date: N/A

Had a 511A lariat ordered for 2022, but new price kinda shafted me out of that. So SR it is.

does Lariat SR fall below the luxury tax limit?

 

[JRoss93]

does Lariat SR fall below the luxury tax limit?

Yeah my lariat with all the add-ons is like 96/97k.

But the ER with 511A also is exempt from the luxury tax due to the weight of the vehicle. I think unless you get the AT tires but even then you’re only paying about 2k extra in tax.

 

[JRoss93]

Anyone know if priority code from the dealer matters? I saw on my sheet that it says priority code 10 but wondering if that makes any difference to anything.

 

[Lucky Larry]

The priority code that your dealer puts on your order matters, as it determines the order in which vehicles are to be considered for scheduling. I see your ordering code is a "10" which is the best your dealer can enter as it will be considered before all other orders that your dealership has placed for that particular model. The attached thread explains the Ford ordering process in detail.

I came across this post online at BlueOvalForums.com that thoroughly details the ordering process of a Ford vehicle and what the dealers do throughout the process. It further confirms many of the things we have learned from others here on our forum, and it fills in a few more of the blanks that many of us have had questions on.

Full credit goes to user "ice-capades" a Blue Oval Forums.



Ford Vehicle Ordering & Scheduling Process

Ford Dealers can submit vehicle orders via either the traditional CONCEPS ordering system or the newer WBDO (Web Based Dealer Ordering) system. Fleet orders and/or specification changes must be made via CONCEPS. The WBDO system only accepts stock (Dealer Stock, Demonstrator) orders and all variations of retail orders (Retail, A/X/D Plan, Etc.). Both ordering systems generate error notices and will not display pricing information until any errors are corrected.

The CONCEPS ordering system requires the Dealer to manually enter all the order codes… Year, Body Code, Priority Code, Option Codes, etc. The newer WBDO system uses plain language descriptions, etc. and only displays options available for that vehicle’s Model Year, Body Code & Order Code. Retail orders using the WBDO system default to Priority Code “19”.

Dealers assign priority codes to each order based on the Order Type. Stock orders are assigned priority codes 20-80, retail orders are assigned priority codes 10-19. Fleet orders are assigned special alpha numeric codes that represent a requested production week. The priority codes determine the order for which vehicle orders are to be selected and/or considered for scheduling. This overview doesn’t consider commodity issues (model, powertrain or option scheduling restrictions) that may be in place for a scheduling week. Commodity issues and/or restrictions can apply at either or both the regional and national levels.

The highest priority that a Dealer can use for a retail order is 10. An order with a “10” priority code will schedule ahead of an order with an “11” priority code, etc. This allows Dealers to prioritize the order in which vehicles are scheduled, especially when a Dealer may have multiple retail orders in the USOB (Unscheduled Order Bank). With the WBDO ordering system, retail orders default to priority code “19” so it’s important that a Dealer change the priority code to a lower number if they want the order to be considered for scheduling earlier compared to other orders.

Ford provides Dealers with a schedule for vehicle allocation each week on Monday mornings which shows how many vehicles of each model line that the Dealer has allocation for scheduling that week. That same weekly allocation report also includes information on any regional commodity issues or restrictions. On Monday afternoons, the Scheduling Toolbox Report is released which provides more detailed information on commodity issues and scheduling availability on a national basis. On Tuesday mornings, the AM Scheduling Preview Report is available to show Dealers which vehicle orders have been selected or previewed, on an initial basis, to be selected for scheduling that week. The same report is updated and available on Wednesday morning to show any changes based on commodity issues that may have changed.

On Wednesday afternoon, the Regional Scheduler issues a notice informing Dealers of the vehicle specifications available for scheduling for orders not already showing on the AM Preview Report. This provides Dealers with information on what vehicle specifications are available for scheduling should they have orders showing on the AM Preview Report that are not what the Dealer wants.

Ford generates what are called “SIMS Orders” each week which are Ford’s suggested orders based on commodity information available at the time. If a Dealer has vehicle allocation for scheduling that week and has no Dealer orders in the USOB or orders that don’t meet the commodity restrictions in place for that week, the scheduling system will default to trying to schedule SIMS (Smart Inventory Management System) orders if they meet any commodity restrictions in place. The SIMS orders are available to Dealers online Monday mornings and in print form on Tuesday mornings. Dealers can enter their own vehicle orders or change the Ford generated SIMS orders.

Ford Dealers earn vehicle scheduling allocation each month based on reported vehicle sales, current inventory, projected sales, etc. Each month, Dealers usually meet with their Ford Zone Manager to review the allocation offered for scheduling the following month. A Dealer can accept the suggested allocation per vehicle line or change their commitment. Should a Dealer want more allocation than offered for a vehicle line, they can submit a request for supplemental allocation which will be considered based on total allocation available and commitments from other Dealers in their Zone. There are times when Dealers accept less allocation than offered for a vehicle line which makes that allocation available to other Dealers that may be looking for additional inventory. At other times, a Dealer may want more allocation for a vehicle line than Ford has offered. A supplemental allocation request is how Dealers can get allocation for extra inventory.

A Dealer needs allocation each week for scheduling for each vehicle line. Even without allocation for a vehicle line, Ford is pretty good at trying to schedule retail orders even when a Dealer doesn’t have allocation that week. When a Dealer knows that they don’t have scheduling allocation, it’s always a good idea for them to provide the retail order information (Body Code & Order Number) to their Ford Zone Manager and the Regional Scheduler. The Regional Scheduler can reprioritize the retail order to priority code “01” which basically forces the Ford scheduling system to schedule the unit ASAP unless extreme commodity restrictions prevent the scheduling. When a Dealer doesn’t have allocation, the Ford Zone Manager may try to get the allocation from another Dealer that is willing to give up their allocation.

Ford scheduling is done on Thursday’s but at times scheduling may be carried over to Friday’s due to scheduling, commodity or other issues. Vehicle scheduling confirmations are available on Friday mornings for allocation scheduled on Thursday.

With only a few exceptions (Focus RS, EcoSport, Transit Connect) VIN numbers are generated at the time that an order is “Submitted to Plant” for scheduling. The initial scheduling information will show an order scheduled for a production week. Afterwards, the information will be updated to show production for a particular date. Along the process, the vehicle order status information will be updated along with the ETA (Estimated Time of Arrival) at the dealership.

Years ago, the ordering process was much easier, with few or limited commodity issues to deal with. Ford’s vehicle scheduling was mostly driven by scheduling and building vehicles based on Dealer orders to meet Market demands. For a number of years now, the ordering process has become more complex and time consuming based on the constantly changing commodity issues and restrictions. It is now not uncommon for allocation to roll over to the following week because manufacturing can’t accurately forecast how many vehicles can be scheduled for production. In many cases, it seems that either because of vendor supply issues or other factors that Ford skews vehicle scheduling to higher content models in order to maximize corporate profits rather than scheduling vehicle production to meet Dealers orders or Market demand.


The overall vehicle order process, scheduling and status updates is listed below for reference.



· Dealer places order into the USOB (Unscheduled Order Bank)
· When Dealer has vehicle allocation for scheduling, orders are scheduled based on Order Type, Priority Code and commodity restrictions.

o Scheduled vehicle orders display as “Submitted to Plant” on the Dealer’s daily schedule status report.


o Vehicle orders are assigned a VIN number when scheduled except for certain vehicle lines (EcoSport, Focus RS, Transit Connect)


o The initial vehicle scheduling notice will include information for the scheduled week of production. The initial ETA (Estimated Time of Arrival) is usually provided within a few days of the scheduling notice.


o Dealers can change vehicle specifications for a scheduled vehicle up until the vehicle is “locked in” for production or about two weeks prior to the scheduled build date. Specifications for certain vehicle lines (EcoSport, Focus RS, etc.) cannot be changed once scheduled.


§ Dealers are limited to making 6 changes to scheduled orders.
§ Dealers cannot change Order Type, Body Code, Order Code (Package/Trim Level)


· Vehicle order is next updated with a scheduled production date.


· Vehicle goes into production and shows as “Sent to Plant” on the Dealer’s daily status report.


o Vehicle invoices and window stickers are generated and available to Dealers at about this time.


· Dealer’s daily status report shows updates on production status.


· Vehicle status updated to “Produced”


· Vehicle status updated to “Released” meaning that the vehicle has been released for shipment.


· Vehicle is loaded on rail car. Dealer is provided with carrier information (Canadian National, Norfolk Sothern, etc.) along with the actual rail car number.


· Vehicle status is updated to show arrival at the final rail destination (Ramp 41/Newark, NJ)


· Vehicle is received by the car carrier (Fleet Car, Diversified Automotive, etc.) for delivery to the dealership.


· Vehicle is delivered to the dealership.

Dealers have access to the “Vehicle Visibility” application which provides status updates on a 24/7 basis for any vehicle order.

 

[JRoss93]

Anyone get a VIN/Production week yet for 23’?

No news from my dealer here in BC…

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