Sponsored

Ford Pro Charging Station included with extended range battery

kls629

Member
First Name
Kevin
Joined
Oct 1, 2023
Threads
2
Messages
9
Reaction score
3
Location
Anaheim
Vehicles
2023 F150 Lightning Lariat
Hi all,

Everywhere I read online says Ford pro charging station is included with extended range battery

I purchased a Lariat ER and only received standard charger. Dealer told me only platinum trims received the pro charging station, is this true?
Sponsored

 

RickLightning

Well-known member
Joined
Jan 17, 2022
Threads
80
Messages
5,023
Reaction score
6,646
Location
SE MI
Vehicles
'22 Lightning ER Lariat,'22 Mach-E Premium 4X
False. Did you buy used?
 

Monkey

Well-known member
Joined
Dec 9, 2022
Threads
3
Messages
551
Reaction score
555
Location
Somewhere in the mountains
Vehicles
'23 Lightning, Tesla Model Y, and more...
Occupation
Semi-retired electrical/computer/software engineer
The Ford Charge Station Pro is included with all ER battery truck purchases. It will be shipped to you in a couple weeks after the sale.
 

VictorM

Well-known member
First Name
Victor
Joined
Feb 7, 2022
Threads
9
Messages
174
Reaction score
166
Location
Western PA
Vehicles
F150 Lightning XLT ER
Occupation
Experiential Knowledge Griot
It my understanding that once sunrun receives notification from your dealer the unit will be sent. Try calling 855-478-6786.
 

Sponsored

VTHokies

Well-known member
First Name
Jason
Joined
Aug 17, 2023
Threads
0
Messages
188
Reaction score
236
Location
Dallas, TX
Vehicles
‘23 F150 Lightning Lariat ER (Sept ‘23 build)
I called up Sunrun and going to use them to install it so they shipped one out to me. They’ll be here Friday to install…. My Lariat ER is currently “in production” since 9/15 so who knows when I’ll get it.
 

VictorM

Well-known member
First Name
Victor
Joined
Feb 7, 2022
Threads
9
Messages
174
Reaction score
166
Location
Western PA
Vehicles
F150 Lightning XLT ER
Occupation
Experiential Knowledge Griot
I called up Sunrun and going to use them to install it so they shipped one out to me. They’ll be here Friday to install…. My Lariat ER is currently “in production” since 9/15 so who knows when I’ll get it.
Sunrun won’t send me the unit before I take delivery of the truck due to having my own electrician install the unit.
 

cal

Well-known member
First Name
Cal
Joined
Jun 26, 2023
Threads
5
Messages
254
Reaction score
164
Location
Battle Ground WA
Vehicles
2022 Lightning, Tesla Model S Plaid
Occupation
retired
I’d be concerned if the dealer says it’s not include. Who is going to notify Sunrun? I think it’s time to escalate up the Ford channel.

Sorry this is a problem.
 

Grease Lightning

Well-known member
First Name
Johnathan
Joined
Sep 6, 2023
Threads
3
Messages
534
Reaction score
756
Location
Albany, Oregon USA
Vehicles
2023 F-150 Lightning XLT
I’d be concerned if the dealer says it’s not include. Who is going to notify Sunrun? I think it’s time to escalate up the Ford channel.

Sorry this is a problem.
Ford notifies them. They have to provide the VIN and your information. The dealer does not do that part. My dealer didn’t know it was included either.
 
  • Like
Reactions: cal

Zprime29

Well-known member
First Name
Brandon
Joined
Jul 26, 2022
Threads
37
Messages
1,985
Reaction score
2,073
Location
Tucson, AZ
Vehicles
Honda Pilot, 2022 Lightning ER
Call SunRun number, they can look up your VIN and if it shows as sold they will ship it. I had a glitch where it didn't show as sold for several weeks. My dealer eventually had me sign a form stating that I bought it and to ship it anyways. A few days later I got confirmation that it was sent. Unfortunately it will be on you to stay on this. Sounds like your dealer is not well informed and I wouldn't trust them to help you out here.
 

Sponsored
OP
OP

kls629

Member
First Name
Kevin
Joined
Oct 1, 2023
Threads
2
Messages
9
Reaction score
3
Location
Anaheim
Vehicles
2023 F150 Lightning Lariat
I am in the same situation, sunrun doesn't see vehicle sold and said it can take 5 business days
 

Cvtown76

New member
First Name
Carl
Joined
Oct 12, 2023
Threads
0
Messages
4
Reaction score
3
Location
CT
Vehicles
2nd gen Tacoma
Is this still a thing that Ford includes the pro charger? Looking at a Lariat 511 pkg (ER) and the sticker shows I’m paying $500 for the mobile charger…zero mention of any other charger? Dealer didn’t know anything about it.
 
OP
OP

kls629

Member
First Name
Kevin
Joined
Oct 1, 2023
Threads
2
Messages
9
Reaction score
3
Location
Anaheim
Vehicles
2023 F150 Lightning Lariat
Yes, the $500 mobile charger is the standard 120 or 277v charger.

Pro charging station is mailed by sunrun, still waiting for mine
 

VTHokies

Well-known member
First Name
Jason
Joined
Aug 17, 2023
Threads
0
Messages
188
Reaction score
236
Location
Dallas, TX
Vehicles
‘23 F150 Lightning Lariat ER (Sept ‘23 build)
Had Sunrun install my charger last week, still waiting on the truck (Lariat ER, just shipped this week).

Sunrun asked for my vin and since I had them install it no problem having it shipped out early.
 

strmwzrd

Well-known member
Joined
Jul 28, 2023
Threads
8
Messages
59
Reaction score
35
Location
Nebo, NC
Vehicles
F-150 Lightning Lariat
Hi all,

Everywhere I read online says Ford pro charging station is included with extended range battery

I purchased a Lariat ER and only received standard charger. Dealer told me only platinum trims received the pro charging station, is this true?
As @Monkey stated, it will show in a few weeks (mine did). No phone call needed. Call after a few weeks late though. Meanwhile, it needs a 100 amp circuit so unless you plan to install it yourself, line up an electrician. I'm still waiting for my electrician and me to get on the same page...
Sponsored

 
 





Top