ErichKeane
Well-known member
- First Name
- Erich
- Joined
- Aug 7, 2022
- Threads
- 6
- Messages
- 95
- Reaction score
- 81
- Location
- Gaston, Oregon
- Vehicles
- 22 F150L Lariat ER, 23 Mach-E Prem/SR, 90 300zxTT
- Occupation
- Principal Compiler Engineer
- Thread starter
- #1
In ~December I had my '22 Lariat ER complain about a powertrain malfunction and show reduced power available, so I took it into the dealer.
Sadly, it took until early March to get my truck back thanks to the dealer being backlogged, and Ford dragging their feet on parts/support to my dealer. At the time, it was diagnosed with a battery cell #9 failure with everything else healthy.
A week ago, I got a less aggressive (the previous one gave me the 'pull over immediately!' warning and refused to charge more than ~60%, this one was fine being charged, and just reduced power to 54%) version of the same message.
I got a call not long after that with the diagnosis: Cells #1 and #6 are now dead. AND, Ford is quoting them a month to get replacement parts.
I get that this is new tech, and I'm an early adopter (though only ~22k miles), but this is quite annoying. You'd think with as important as all this is that Ford would be quicker to ship batteries and support the dealer staff.
Sadly, it took until early March to get my truck back thanks to the dealer being backlogged, and Ford dragging their feet on parts/support to my dealer. At the time, it was diagnosed with a battery cell #9 failure with everything else healthy.
A week ago, I got a less aggressive (the previous one gave me the 'pull over immediately!' warning and refused to charge more than ~60%, this one was fine being charged, and just reduced power to 54%) version of the same message.
I got a call not long after that with the diagnosis: Cells #1 and #6 are now dead. AND, Ford is quoting them a month to get replacement parts.
I get that this is new tech, and I'm an early adopter (though only ~22k miles), but this is quite annoying. You'd think with as important as all this is that Ford would be quicker to ship batteries and support the dealer staff.
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