Installing a Home Integration System for Intelligent Backup Power (without SunRun)

idahospud said:

Let me know what you learn. I am in a similar situation - Check marks 1 & 3 are complete, but check mark 2 is not. However, as a test, I connected the charging cable and killed power to the house. The automatic transfer did occur (it took about 10 seconds) and the truck powered my home flawlessly. I ran my entire home for a few hours and then restored power to the house and the system returned to normal operation. My only concern: I never received a notice on my app that I was running on back-up power.

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idahospud said:

Let me know what you learn. I am in a similar situation - Check marks 1 & 3 are complete, but check mark 2 is not. However, as a test, I connected the charging cable and killed power to the house. The automatic transfer did occur (it took about 10 seconds) and the truck powered my home flawlessly. I ran my entire home for a few hours and then restored power to the house and the system returned to normal operation. My only concern: I never received a notice on my app that I was running on back-up power.

Click to expand...

yed19 said:

I am starting a new post on this subject since the existing post on this subject was under charging and the subject was slightly different...

It's been a journey on getting a solar system installed and getting the Home Integration System set up without SunRun being the installer. It has NOT been easy. It has not been clearly messaged to others. Ford has some opportunities here and I am sure I am not alone in the journey (@Wombat and @tommolog I know are also going through this journey).

Aside from a delay in my solar install which was done last week which was holding up my charger installation (pay the electricians once, right?!), we (the electrician and I ) are deep into this now. We have both gone through the SunRun SOP Installation documentation and have the M Professional app, etc... The hardware is properly connected. The charger is working (its not yet received the update, but fingers crossed that happens soon so I can stop receiving those messages). Its set at 80Amp BTW. I have the charge station pro connected to my account and ready to go. I have the HIS installed and added to my truck and it shows it. The only thing that is missing I believe is the connection the FordPass app because when I do a system check, it says the HIS is not ready. I honestly think thats the only thing... SO frustrating... After spending roughly $7500K for emergency backup with the truck, it's held up due to software... Can you help @Ford Motor Company? I will follow with the pictures...

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Ebenisteriecst said:

Hi, I live in Canada and Sunrun doesnt install here and its impossible to get any info. Do you know if its possible the get documentation for each parts of the his. I would like to have solar panel install and the one that quoted me for my panel would like to have more info on the his to be able to integrat it to the solar system

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idahospud said:

Let me know what you learn. I am in a similar situation - Check marks 1 & 3 are complete, but check mark 2 is not. However, as a test, I connected the charging cable and killed power to the house. The automatic transfer did occur (it took about 10 seconds) and the truck powered my home flawlessly. I ran my entire home for a few hours and then restored power to the house and the system returned to normal operation. My only concern: I never received a notice on my app that I was running on back-up power.

Click to expand...

yed19 said:

@idahospud You ever get the app to pass the check. I have been talking with Ford tech support for a week plus and trying to find out if anyone outside of SunRun has this work yet? If so, it would be helpful to know how… let me know. It’s probably the same reason it’s not giving messages.

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