The saga continues… I Love My F-150 Lightning. I Hate My Charge Station Pro. I Want A Refund

[Steely]

when you got the 3rd unit, did the HIS work better?

Yes, technically the HIS didn't work at all with the bad modem it couldn't be paired with the truck and it wouldn't initiate a transfer.

I had more issues surface after it was replaced, my inverter was in the wrong mode, I'd have to look up how it was described, but delta was able to remote in and fix that setting, it took a lot of effort and time with ford engineering to figure out that was the cause of the symptoms I saw.

Back to after the FCSP was replaced, the HIS would act like it transfered to backup, the FCSP throbbed green but no power transfer occured, after 60 to 90 seconds it would trip off with an error sometimes, but not always, on the truck.

Now, it works most of the time, I mean it doesn't work as advertised 100% of the time automatically transferring after grid loss like it should but I have been able to make it work thru replugging or forced transfer in the truck.

Last few outages due to storms I was able to run it successfully. I had to drive the truck during one outage, when I came back I shut the truck off got out, plugged in, and... Nothing. Had to replug even after the truck was on seconds earlier and the system was operational maybe 20 minutes prior.

I try to test it monthly to make sure it still works, I always reboot the system prior to any weather event just in case it is hung up unknowingly.

Definitely not fully automatic and not as trustworthy as it should be... And it's all because of the buggy FCSP. I wish it had a reboot button on it or it would reboot every 24 hrs if not in use. (Feature request hint hint Ford)

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[FirstF150InCasco]

I've had a CSP since I took dellivery of my Ligntning in May, 2022. Not a single problem with it. Love the CSP and the Lightning.

 

[Pitbull2o08]

I've had a CSP since I took dellivery of my Ligntning in May, 2022. Not a single problem with it. Love the CSP and the Lightning.

What setting do you have it at?

 

[djwildstar]

Back to after the FCSP was replaced, the HIS would act like it transfered to backup, the FCSP throbbed green but no power transfer occured, after 60 to 90 seconds it would trip off with an error sometimes, but not always, on the truck.

This is exactly happens with mine.

Do you have any idea what setting Ford/Delta changed on the inverter? I have the installer password and installer app for the HIS, so in theory I should be able to make necessary changes.

Failing that, who do I talk to at Ford to get them to look into the issue?

 

[FirstF150InCasco]

What setting do you have it at?

No idea. My local electrician installed it per the instructions that came with the unit.

 

[jefrank]

FCSP came with the truck so free beats any other price.

I beg to differ... sold my FCSP for more than its replacement cost, so I got paid for my charger. lol Plus the cost to upgrade everything to be able to use 80amps was going to be a LOT more than what I needed for 48amp charging. I am leaving 32amps of charge capability on the table, though I rarely can't charge back up overnight at 48

 

[RLXXI]

I beg to differ... sold my FCSP for more than its replacement cost, so I got paid for my charger. lol Plus the cost to upgrade everything to be able to use 80amps was going to be a LOT more than what I needed for 48amp charging. I am leaving 32amps of charge capability on the table, though I rarely can't charge back up overnight at 48

What did you pay for install of your charger? Install was included with mine.

 

[flypony53]

We should build a FCSP serial database, I wonder if the early units were more prone to fail.

I am on my 3rd the first 2 had the modem chip or whatever is responsible for Wi-Fi and Bluetooth die, charging worked fine and it looked normal. If you never use the HiS or checked anything via Wi-Fi you'd never know. I noticed it always would drop the wifi connection and would fail to allow connection to the settings and status pages before mine failed entirely. At that point the reset button didn't reset it and it wouldn't broadcast or connect to any Wi-Fi. No Bluetooth no HIS transfer.

I also recall it would never allow limiting the charge in software.

So far () my 3rd unit is working properly, all the above issues are solved. The software charge derate also works mid charge, no replug required.

I noticed the new unit has a different id on it. The first units were SWA### but the new one is SWA###FW. Did they revise the hardware? The antenna in the device still sucks, it is 3ft further away from the wireless access point than the delta inverter but it is -30dB reported signal level than the inverter.

Also my previous units were never used to charge the truck I always charge for free at work. So overheating due to high amp charging should not apply. I also have the unit installed indoors so it is not exposed to extreme temperatures or conditions.

I have a unit that arrived in July 2022 with my truck, have had it installed on a 100A breaker, charging at 80A since day one. I had the WiFi disconnect one time, but found that my access point was having issues. Had to setup a dedicated wifi network for devices. Even my Tesla charger was having an issue. I put 25k miles on my truck last year, charging every night at the house, not a single problem.

 

[jefrank]

What did you pay for install of your charger? Install was included with mine.

$840 after my utility's $500 rebate. Ford didn't offer free installation for those of us driving 2022 models.

 

[Flipper]

mine came free after I bought my lightning....it's still in a box because I use my tesla charger with an adapter.

 

[Maineiac12]

I ended up selling mine for petty reasons. I wasn’t using the home backup function and flipping down the DC cover every day got annoying. I wanted the smaller plug and cable for everyday use

 

[RLXXI]

$840 after my utility's $500 rebate. Ford didn't offer free installation for those of us driving 2022 models.

Ouch.

 

[jefrank]

Ouch.

Not a big expense IMO... plus it was effectively $740 after the money I made on the charger swap. Less than 1% of what the truck cost me in August 2022.

 

[Pitbull2o08]

I still can’t believe ford wasnt able to give me tracking on my replacement charger and told me just to wait till it arrives. And it ended up arriving at my old residency.

 

[hajalie24]

I ended up selling mine for petty reasons. I wasn’t using the home backup function and flipping down the DC cover every day got annoying. I wanted the smaller plug and cable for everyday use

I'm glad I didn't get one included for this reason alone

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