A Ford EV expert is now only a text away

[WoodduckMN]

Just monkeys pushing buttons via the chat. To get anything that is not in the manual still need to call in.

I was asking about why Ford doesn’t have charging set-up like Tesla and GM do to allow us to assign the charging end time and calculate back when it needs to start so the battery is warm when I leave in the morning rather than charging as soon as my lower cost rates start. @Ford Motor Company.#ford The chat team can‘t submit suggestions.

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[jmc6020]

As frustrating as this sounds, there may be something to it. I am in a similar boat. I have missed some updates but my account says I am all set with the updates. I am beginning to think, since I have not done any of the CSPs, may be some updates are on pause for download and waiting for CSP to be done. I know I may be giving Ford too much credit, but trying to stay positive.

Regardless of CSPs it is known based on reading this forum that most 2023 vehicles have not received updates and there has been no indication from @Ford Motor Company why that is the case.

 

[LazyLightningATX]

As frustrating as this sounds, there may be something to it. I am in a similar boat. I have missed some updates but my account says I am all set with the updates. I am beginning to think, since I have not done any of the CSPs, may be some updates are on pause for download and waiting for CSP to be done. I know I may be giving Ford too much credit, but trying to stay positive.

Nope. This new CSP will only help if you are getting the updates to download, but they won't install. SOOOO many of us are just not even getting updates on our 2023 (ER models specifically, it seems) and running VIN through FDRS shows that none of any substance are available. I am beginning to think they are having some kinda of SIGNIFICANT issue with software on the ER models and they can't get something to work and aren't releasing the updates to us and aren't telling us SHIT! Like, if there is some problem just come out and say it and let people know why they aren't coming instead of this 'oh you'll get updates when you get them' BS.

 

[designthis]

I've had my Lariat SR for exactly 8 weeks and over 3000mi. I have a fast router right next to charger and I've never had a software update. But as far as I'm concerned I don't need one because my truck is absolutely flawless. I'm more worried a software update will screw something up. My guess is that newer trucks are already updated with the most current software and don't really need anything essential that older models may need. If it ain't broke...

 

[jmc6020]

I've had my Lariat SR for exactly 8 weeks and over 3000mi. I have a fast router right next to charger and I've never had a software update. But as far as I'm concerned I don't need one because my truck is absolutely flawless. I'm more worried a software update will screw something up. My guess is that newer trucks are already updated with the most current software and don't really need anything essential that older models may need. If it ain't broke...

Newer trucks actually have older software than the older models. My 2022 Lightning has SOC% on the instrument cluster and Carplay EV routing and my 2023 does not as a couple of examples.

Two features I would use frequently

 

[Maxx]

I've had my Lariat SR for exactly 8 weeks and over 3000mi. I have a fast router right next to charger and I've never had a software update. But as far as I'm concerned I don't need one because my truck is absolutely flawless. I'm more worried a software update will screw something up. My guess is that newer trucks are already updated with the most current software and don't really need anything essential that older models may need. If it ain't broke...

My truck is working great as well and I generally agree with you and am more worried about them screwing something up. Except two changes that seemed to be about the HV battery issues and DCFC components heating up.

They have had had booboos like second version of the same update to fix something they missed and also cases that updates caused problems so I am hoping the pause in updates is intentional and they are trying to get their …. together. If that is the case, I consider it a good thing. I am in favor of batch updates and like to be at the end of the line.

aren't telling us SHIT! Like, if there is some problem just come out and say it

My be they don’t share n case there is a lawyer driving a Lightning. What are the chances of that? Is there any lawyers in the house?

 

[Maxx]

This is who you think you are texting with:

What is really on the other side:

 

[WoodduckMN]

I find the new text support team pretty useless @Ford Motor Company. All they tell me to do is to contact my dealer or someone else.

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