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"Corrupted" Files Blamed for lack of OTA updates

JediNut

Well-known member
First Name
Emmett
Joined
Aug 4, 2021
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14
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Location
Rocklin, CA
Vehicles
'21 Ford F-150, '05 Harley Davidson Softail Deuce
So... my dealer has had my truck for a week now... the update I received today:

They are working with Ford engineers on the SYNC system. We have a couple vehicles here with the same concern. The software is corrupt and the new versions they are giving us will not load correctly.
Boy... this does not give me the warm fuzzies... not at all.
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FordConvert

Well-known member
First Name
Craig
Joined
Aug 11, 2021
Threads
2
Messages
79
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54
Location
Utah
Vehicles
2021 F-150 Lariat PB 502A
Occupation
Builder
Swell. I've received 1.4.0 and 1.6.0, in that order. Got a notification on the app and on sync screen of a successful install. Then was notified on sync that 1.7.1 was ready - proceeded to install, but when starting the truck later got no notifications. And Apple Maps doesn't display turn-by-turn in the cluster, like the update said it would....but when I click on updates, it says 1.7.1 was installed and I'm up to date.

In a world of myriad software updates, this feels very archaic.
 

GolfR

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Joined
Mar 24, 2021
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0
Messages
323
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Location
Maryland
Vehicles
2022 F150 KR PB
Swell. I've received 1.4.0 and 1.6.0, in that order. Got a notification on the app and on sync screen of a successful install. Then was notified on sync that 1.7.1 was ready - proceeded to install, but when starting the truck later got no notifications. And Apple Maps doesn't display turn-by-turn in the cluster, like the update said it would....but when I click on updates, it says 1.7.1 was installed and I'm up to date.

In a world of myriad software updates, this feels very archaic.
I had the same thing happen. About a week or two later I got a message in the fordpass app that said 1.7.1 had failed to install and that it would be attempted again. That hasn’t happened.
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