Dear @FordMotorCompany

[trev5150]

You're rightfully upset that you are having to go in and reset all of your settings. However, I don't believe that this has damaged any components in the vehicle.

Read again. I never said anything WAS damaged at this point. However, if they’re going to continue to kite trash updates for the next several months or years then we can reasonably expect that there will be some amount of cumulative degradation of an exorbitantly expensive, complex and difficult to replace single non-redundant core component.

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[Labs4Lightning]

I was just about to respond the same way…..

Imagine an Apple update deleting all your contacts, favorites and whatever else.

What is the point of EAP and these stupid surveys if they aren’t going to listen to any feedback?

I do have an iPhone. haven’t been able to get notifications text and new mail alerts to work - many updates notta. Did the famous reset all settings. Nothing but a headache after that one.

and they have many more and better engineers than ford.

but yes Ford’s updates & process have been (being nice here) sub par.

 

[jimfigler]

And yes, I know the degradation of cycling to 95% SOC as well.

one or two random 100% (95%) charges is not going to do anymore more damage that just normal day to day charging already does and you know it so stop feeding this ridiculous fear that it does. one fast DC charge probably does more damage than a few random 100% (95%) level 2 charges.

 

[astricklin]

Read again. I never said anything WAS damaged at this point. However, if they’re going to continue to kite trash updates for the next several months or years then we can reasonably expect that there will be some amount of cumulative degradation of an exorbitantly expensive, complex and difficult to replace single non-redundant core component.

Sounds like you better sell the thing before it breaks

 

[Henry Ford]

That is NOT the point. The point is that these half-assed updates are screwing with user settings for critical, basic, essential functionality affecting high dollar components, causing us hours of messing with menus and redoing things that should not need to be redone.

THIS IS NOT SOME POS KIA. THIS IS A $75,000 TRUCK. I'm so sick of seeing these replies.

Charging to 100% occasionally is not a big deal. Will it degrade battery life? Yes! Do you know what else degrades battery life? Time, use, heat, cold, vibration. It's a vehicle, not an original Old Master's painting. Use it, enjoy it. If you don't want to deal with software glitches a modern vehicle might not be for you.

BTW, a KIA EV6 GT is $65,000 and is a great vehicle.

 

[F150ROD]

I do have an iPhone. haven’t been able to get notifications text and new mail alerts to work - many updates notta. Did the famous reset all settings. Nothing but a headache after that one.

and they have many more and better engineers than ford.

but yes Ford’s updates & process have been (being nice here) sub par.

This is true and it happens from time to time.

 

[Zprime29]

Btw, most cars with the 80-90% daily charge scheme have very little buffer up top. A couple percent at most, not 5. This has been shown with internal documents on some of the well known cars. The majority of buffer is on the bottom.

People thought this about the e-tron, that “100% for us is equivalent to 80% in an Tesla” and then an Audi document clearly showed less than 2% up top.

I believe several folks here have shown with OBDII data that 100% displayed is 95% actual. I know @mr.Magoo tracks it and perhaps can chime in with more concrete data.

Back on topic though, there's a lot of "chill, 100% doesn't hurt" being thrown out but that's only a small part of the problem. The bigger issue is that these updates break core features of the truck. This wouldn't be as upsetting if Ford would acknowledge it and say they are working to correct it. Instead, we are left wondering what broke with every update. That's not a good thing.

 

[Adventureboy]

I guess if you have never cycled cells for a living and have never seen the degradation imposed via actual graphs based on actual data, yea, it's fine to charge to 100% SOC.

But what do I know...I've only been testing cells, modules, and packs for 12 years, but @Henry Ford knows best.

I'd be interested in seeing the data on this specifically for cell chemistry used in FORD battery packs. Could you provide some detail so we can make educated decisions on our charging?

 

[trev5150]

Sounds like you better sell the thing before it breaks

The real solution is to promote you to the ignore list. Ciao.

 

[trev5150]

Charging to 100% occasionally is not a big deal. Will it degrade battery life? Yes! Do you know what else degrades battery life? Time, use, heat, cold, vibration. It's a vehicle, not an original Old Master's painting. Use it, enjoy it. If you don't want to deal with software glitches a modern vehicle might not be for you.

BTW, a KIA EV6 GT is $65,000 and is a great vehicle.

Pay attention. As I said, this isn’t occasionally. This has been happening at least monthly, and sometimes multiple times per month when updates hit. Charging my truck is like a box of chocolates.

YOU do not get to decide what I think is a big deal. I didn’t ask you if I should be concerned about charging to 100%. I occasionally charge to 100% when I know I’m going to immediately drive a long distance and that extra % is part of my route planning.

THE POINT OF THE DAMN THREAD YET AGAIN IS THE BAD UPDATES THAT ARE TRASHING THE CHARGING LOCATION SETTINGS CAUSING ME TO HAVE TO DO THE THINGS AS DESCRIBED IN THE OP, NOT WHETHER ITS OK TO CHARGE TO 100%.

FFS

 

[chl]

Dear @Ford Motor Company

Thank you for once again sending an update to my truck that has caused all of my charge locations to ignore the 90% setting and charge the truck to 100%. If you’re trying to deliberately prematurely degrade my battery pack, this tactic is doing a great job.

Since your idiot software determines charging location to the foot, I now have to delete and re-create 3 different charging locations in the parking lot here at my work.

This is gonna be awesome since I have to delete the locations I previous built (5 or 6 times already), hook up the truck to two different plugs, move the truck to 3-4 locations, plug in the truck to create new locations, then save and set the limits and times AGAIN.

This is Tucson, so it’s minimum 105 degrees F in the lot, and probably 45 minute to an hour with this BS.

Super fun. Thanks for the opportunity.

So glad I cancelled my reservation.
So many issues with the Lightning from reading here and elsewhere, yes, a few seem to have no major issues.

I have owned a 2012 Nissan Leaf since Dec 2011 and had ZERO issues. There were 2 returns to the dealer for free upgrades:

1) upgrade the charging software to avoid a remote chance that my GE Watt Station would cause problems if I was charging during an electrical storm AND the power went out.

2) to add additional battery shielding under the vehicle.

Yes, there were some battery issues for people living in very hot climates like Parts of Arizona, which Nissan settled - I never had that problem living in a relatively moderate climate.

Yes, AT&T decided to do away with 2G and then 3G which the Leaf used to communicate for telemetrics like pre-warming the vehicle, which I didn't use.

I would venture to say, Ford bit off more than they could chew and rushed the Lightning to market before all the bugs were worked out.

They could have made a very simple and inexpensive F-150 Lightning with the things that buyers want and need for simple, reliable, use. Instead they put on too many bells and whistles and drove the price up up and away losing 80%+ reservation holders.

Where is the Model-T of electric pickup trucks? That would have been a game changer and they could have instantly cornered the market AND helped reduce our reliance on oil and gasoline tremendously at the same time.

A missed opportunity @Ford Motor Company

 

[chl]

For some reason there's a perception that charging to 100% is a crazy thing to do. It's fine, don't worry about it. Kia recommends charging to 100% at least monthly to balance battery cells. I have no clue if a Ford EV would benefit from this but I'm certain charging to 100% occasionally is not a big deal.

Better read up on it, the data shows you, and Kia, are wrong about that, at least for Li based EV's.
Maybe for a lead acid battery, but definitely NOT for Li.
If Kia really says that about Li EV's then maybe they need a new translator from Korean to English?
Post a link to support that Kia says that if you have one.

I have a link where KIA says the opposite:

Minimize the batteries at 100% state of charge
Even though a full charge will give you the maximum operating time, it is never a good idea for the overall lifespan of your battery.

https://www.kia.com/dm/discover-kia/ask/how-to-extend-ev-battery-life.html

 

[cal]

No one is saying that an occassional 100% charge hurts anything. The fact that we can't set anything below 100% for daily charging is a problem. This is not an iron phosphate battery (LFP). Ford wants to go to that next gen but right now we don't have a 100% daily charge friendly battery.

If your vehicle is equipped with an LFP Battery, Tesla recommends that you keep your charge limit set to 100%, even for daily use, and that you also fully charge to 100% at least once per week.

Having to manually unplug every time I charge is a real PIA and something Ford should fix yesterday. This just should not be a problem.

 

[Gewalt]

Is the issue that we necessarily need to set up charging locations for anything less than 100%? I can imagine the complaints when people mistakenly don't get a full charge on a trip so 100% makes a safe default from a travel perspective.

With this in mind, I think there should be a way to set a radius on the charging location so it will use those <100% settings for example within your entire metro area.

 

[Henry Ford]

No one is saying that an occassional 100% charge hurts anything.

This is literally the first paragraph of this thread...

Thank you for once again sending an update to my truck that has caused all of my charge locations to ignore the 90% setting and charge the truck to 100%. If you’re trying to deliberately prematurely degrade my battery pack, this tactic is doing a great job.

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