Locking truck kills DC fast charge session?

[MountainAlive]

Maybe I missed this being discussed elsewhere, but I ran into this issue just now. This is my first time DC charging after I got the PT-25.8.5 update which locks the charge port on the truck when DC charging.
I pulled up to Elecrify America charger, plugged in (plug n charge) and the session started. I then locked my truck to go into the store. About a minute later the DC charge session failed. So I unlocked the truck, pulled out the charger and started over. I did the same thing; plugged in, waited for the session to start, then locked my truck. A minute later the DC session failed again.
I then started over once again, but this time I locked the truck first, then plugged in the charger. Session started and this time it kept going without failing. Is this just a random fluke at my DC charger? Or do you now have to lock the truck first and THEN start a DC charge session?

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[carys98]

I just did a long road trip (after receiving the charge port update) and definitely locked the truck multiple times after starting a charge. That included plug and charge sessions at Ionna and Tesla sessions I started from the Tesla app. I did not experience this. My experience is that anything weird that happens at an Electrify America charger is probably EA’s fault.

 

[MountainAlive]

I just did a long road trip (after receiving the charge port update) and definitely locked the truck multiple times after starting a charge. That included plug and charge sessions at Ionna and Tesla sessions I started from the Tesla app. I did not experience this. My experience is that anything weird that happens at an Electrify America charger is probably EA’s fault.

Ok this is good to hear. Next time I DC charge I’ll try a Tesla or Ionna one and double check. Thanks for letting me know!

 

[FloridaMan655321]

I've DC Fast Charged while the truck is running and while the truck is off and locked the truck to go inside. Not once did it ever stop charging. Obviously I also charge at home with the truck locked while off and it continues to charge.

 

[chriserx]

I've done several non plug and charge sessions and haven't encountered it yet. 2 EAs and the rest Tesla.

 

[FirstF150InCasco]

I just did a long road trip (after receiving the charge port update) and definitely locked the truck multiple times after starting a charge. That included plug and charge sessions at Ionna and Tesla sessions I started from the Tesla app. I did not experience this. My experience is that anything weird that happens at an Electrify America charger is probably EA’s fault.

My experience with EA is really bad.

 

[roddiaz1]

My experience is that anything weird that happens at an Electrify America charger is probably EA’s fault.

I second that! (Technically, third).

 

[DavidS]

I’ve found anytime you are charging on EA, you need to periodically check the Ford app to make sure it’s still charging. I would say even generally reliable (new) EA chargers have between a 5 and 10% chance of unexpected pauses.

 

[MountainAlive]

I’ve found anytime you are charging on EA, you need to periodically check the Ford app to make sure it’s still charging. I would say even generally reliable (new) EA chargers have between a 5 and 10% chance of unexpected pauses.

This is good to know about EA chargers. Come to think of it this might have been only my second time using one of those. I usually use Tesla for fast charging. So apparently this was just an EA issue.

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