Wrong day, AA routing and OTA updates

[Mal106]

Just spent hours on chat and the phone with Ford. 1 chat and 4 different phone contacts.

My app and the truck both had the wrong day of the week. It would say the charge would be complete the next day while actually completing it when it should. I finally fixed it by deselecting the automatic time update and re selecting it.

I again questioned when Android auto route planning would be available for my '25 and found out that 3 things had to be present for an upgrade to happen. I'm sure it's in the owner's manual. 1. it must be charged to 80%+ 2. it must be unplugged and 3. the automatic headlights must be off. Why not put that on the app where you set the time for an update. They also have no idea when there will be updates for what vehicles so I'll have to leave it that way for the foreseeable future!?

Absolutely love the truck. Software and customer support ... not so much.

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[L!ghtn!ng R0d]

Just spent hours on chat and the phone with Ford. 1 chat and 4 different phone contacts.

My app and the truck both had the wrong day of the week. It would say the charge would be complete the next day while actually completing it when it should. I finally fixed it by deselecting the automatic time update and re selecting it.

I again questioned when Android auto route planning would be available for my '25 and found out that 3 things had to be present for an upgrade to happen. I'm sure it's in the owner's manual. 1. it must be charged to 80%+ 2. it must be unplugged and 3. the automatic headlights must be off. Why not put that on the app where you set the time for an update. They also have no idea when there will be updates for what vehicles so I'll have to leave it that way for the foreseeable future!?

Absolutely love the truck. Software and customer support ... not so much.

Thank you so much for posting this information. I have a 25 Flash and have been wanting the same thing about the Android auto route planning. Frustrating but I guess I'm about to turn off my automatic headlights now.

 

[Ruralmoondog1]

I was told the update is planned for October 28th release if I remember right.

 

[Mmiketa]

Just spent hours on chat and the phone with Ford. 1 chat and 4 different phone contacts.

My app and the truck both had the wrong day of the week. It would say the charge would be complete the next day while actually completing it when it should. I finally fixed it by deselecting the automatic time update and re selecting it.

I again questioned when Android auto route planning would be available for my '25 and found out that 3 things had to be present for an upgrade to happen. I'm sure it's in the owner's manual. 1. it must be charged to 80%+ 2. it must be unplugged and 3. the automatic headlights must be off. Why not put that on the app where you set the time for an update. They also have no idea when there will be updates for what vehicles so I'll have to leave it that way for the foreseeable future!?

Absolutely love the truck. Software and customer support ... not so much.

Something there doesn't seem right. I had plenty of software updates while my truck was plugged in and I've never disabled my automatic headlights. Technically, they are off because my truck is off and charging but not disabled.

 

[Mal106]

I totally agree but the Ford rep says it's so and used it as an excuse for my truck getting no ota updates since the battery protection in May.

 

[Mal106]

I did consult the manual and eather it or the Ford rep is wrong. No mention of tuning the auto lights off. No mention of being unplugged just that charging will be paused during the update.

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