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Electrify America removing account balance

MidAtlanticLightningClub

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Ford F-150 Lightning Electrify America removing account balance a6e6e4b8-2ced-4f95-9b33-2bf27d32a052
Ford F-150 Lightning Electrify America removing account balance a6e6e4b8-2ced-4f95-9b33-2bf27d32a052
Ford F-150 Lightning Electrify America removing account balance a6e6e4b8-2ced-4f95-9b33-2bf27d32a052
Hi Mark,

We're looking to simplify the payment experience. As part of this effort, over the coming weeks, Electrify America account balance and auto reload functions will be removed from the app. All charging session costs going forward will be billed directly to the credit or debit card on file.
What to Expect:
Any remaining account balance will automatically be applied to your next session.
Ford F-150 Lightning Electrify America removing account balance 7ce587dd-7db1-40b7-93e0-44c46a40a66c
If your balance doesn't cover the full cost, the rest will be charged to your card.
Ford F-150 Lightning Electrify America removing account balance 8e2745f9-e829-4e09-8138-83a684afba6e
After your account balance is used, all future sessions will be charged to your card on file.
Ford F-150 Lightning Electrify America removing account balance 85cd6956-3d07-4448-b69a-2a7937f38f8b
Electrify America digital pass subscriptions will remain the same.
Pre-authorization Changes
Goodbye, automatic reloading. Instead, a temporary authorization hold in $20 increments will be placed on your card on file. You will only be charged for the actual cost of charging. Hold release times vary by bank.¹
Ford F-150 Lightning Electrify America removing account balance 3d0fffdf-9219-4c68-9d49-b45c80153dd6
Please ensure to use the latest version of the Electrify America app.
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K6CCC

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Yea! Glad to see that I will no longer be "forced" to give E.A. a zero interest loan.
Hopefully this trend will spread.
 
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MidAtlanticLightningClub

MidAtlanticLightningClub

Well-known member
First Name
Mark
Joined
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412
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533
Location
Maryland
Vehicles
F-150 Lightning Lariat ER
Occupation
retired
Yea! Glad to see that I will no longer be "forced" to give E.A. a zero interest loan.
Hopefully this trend will spread.
Fortunately a number of other EV charging companies have done this. It's great when one of the largest sees the light.
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