Electrify America removing account balance

[MidAtlanticLightningClub]

​ Hi Mark, We're looking to simplify the payment experience. As part of this effort, over the coming weeks, Electrify America account balance and auto reload functions will be removed from the app. All charging session costs going forward will be billed directly to the credit or debit card on file. What to Expect: Any remaining account balance will automatically be applied to your next session. If your balance doesn't cover the full cost, the rest will be charged to your card. After your account balance is used, all future sessions will be charged to your card on file. Electrify America digital pass subscriptions will remain the same. Pre-authorization Changes Goodbye, automatic reloading. Instead, a temporary authorization hold in $20 increments will be placed on your card on file. You will only be charged for the actual cost of charging. Hold release times vary by bank.¹ Learn More Please ensure to use the latest version of the Electrify America app.

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[K6CCC]

Yea! Glad to see that I will no longer be "forced" to give E.A. a zero interest loan.
Hopefully this trend will spread.

 

[MidAtlanticLightningClub]

Yea! Glad to see that I will no longer be "forced" to give E.A. a zero interest loan.
Hopefully this trend will spread.

Fortunately a number of other EV charging companies have done this. It's great when one of the largest sees the light.

 

[MountainAlive]

EA is plug n’ charge for Ford right?

 

[K6CCC]

EA is plug n’ charge for Ford right?

Yes, but... If you want to take the price advantage of an E.A. membership, you MUST activate with the E.A. app prior to plugging in (or turn off Plug n charge).

 

[TaxmanHog]

I noticed the EvGo placed a $5 temporary charge on my CC Saturday while taking advantage of the free credits, it'll expire shortly.

 

[hturnerfamily]

yes, this is the way it should have been from the beginning - Chargepoint had taken these steps several years ago. It was always annoying, but, alas, problem solved.

 

[Pacific.NW]

I’m glad to see they’re finally using sensible billing - I don’t use them often but have a balance on both EA and EA Canada.

 

[leejimerson]

I noticed the EvGo placed a $5 temporary charge on my CC Saturday while taking advantage of the free credits, it'll expire shortly.

I tried using my $5 credit and went to an EV Go charger on their app map. Turns out it was not one of “their” chargers, so did not get to use the credit. Annoying…

 

[MidAtlanticLightningClub]

Another EA update: they are introducing Time of Use pricing:

Hi User, A station you visited now offers time-of-use (TOU) pricing, a new way to help you save based on the time you plug in and power up.

Station Name: Walmart 5320 (Greensboro, NC) Station Number: 100268

Here’s how it works: charging rates vary by time of day. If you charge during off-peak hours, like early mornings or late evenings, you’ll likely find lower prices.

Benefits of Time-of-Use Pricing

Lower rates during off-peak times¹ Reduces charger wait times during peak hours Helps balance demand on the power grid

To see real-time pricing, tap on a station in the Electrify America appand open the Pricing tab. You can also check the charger’s screen once you arrive.

Locate a Charger

 

[MountainAlive]

Another EA update: they are introducing Time of Use pricing:

Hi User, A station you visited now offers time-of-use (TOU) pricing, a new way to help you save based on the time you plug in and power up.

Station Name: Walmart 5320 (Greensboro, NC) Station Number: 100268

Here’s how it works: charging rates vary by time of day. If you charge during off-peak hours, like early mornings or late evenings, you’ll likely find lower prices.

Benefits of Time-of-Use Pricing

Lower rates during off-peak times¹ Reduces charger wait times during peak hours Helps balance demand on the power grid

To see real-time pricing, tap on a station in the Electrify America appand open the Pricing tab. You can also check the charger’s screen once you arrive.

Locate a Charger

I assume then if we use plug n’ charge we wouldn’t see the lower off peak rates?

 

[K6CCC]

I assume then if we use plug n’ charge we wouldn’t see the lower off peak rates?

Around here, many of the E.A. stations have had time of use pricing.
And I see no reason that Plug n Charge would not see whatever the rate is at that time. I have only once charged at E.A. and I had their membership so I had to activate the charge session with their app.

 

[potato]

Electrify Canada as well. Same deal. You won't get a refund of any balance you currently have, but it will be applied on the next charge if you happen to charge there again.

 

[MidAtlanticLightningClub]

Around here, many of the E.A. stations have had time of use pricing.
And I see no reason that Plug n Charge would not see whatever the rate is at that time. I have only once charged at E.A. and I had their membership so I had to activate the charge session with their app.

Agreed. If you use the app you should get the discount off whatever the current rate is.

 

[jamelski]

Good finally. Stupid keeping money in their account for free.

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