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bmwhitetx
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- #47
When my first module failed 2 years ago I sent a demand letter requesting buyback. Got their attention but it still took 30+ days. In the end, I didn't pursue since they repaired it.
To answer your question, in Texas the lemon law period ends 6 months after 24 months/24K miles, whichever comes first. So I'm SOL this time around.
.ZSC100
Well-known member
No, for a current problem, but if you were out the truck because of service within your state's time you can retroactively ask for a buyback based on that experience. Also, assuming your state has a 30-day in service with no resolution clause (which most do). What likely ends up in most cases is that Ford will settle for an amount much less than what the buyback would cost them. But that amount is still usually very generous If you actually got the truck back eventually and are satisfied.
So just to clarify, If your state lemon laws are such. And you had a battery module replacement that resulted in your truck being in service greater than 30 days, within 24 months (or 12 in some states). You would gather your paperwork proving such and submit a buyback request based on the hardship this caused you. You will be systematically denied. Then you will have to file a case with the BBB in your state or a lemon lawyer which will take 6 months minimum for you to get a settlement offer. My total time in service for two battery modules and a recall was about 70days. After two buyback denials, then a year of fighting I got a settlement for $6K. By the time they would have done a buyback my truck had 120k mi, with an MSRP of $54k, That would have cost Ford at least $35k. So legally they got off super cheap and I got $6K. But I had to fight them for over a year. I took that 6K and purchased an entire salvage battery pack with only 15k I'm on it because I fully expected another module to fail. But, I now have 140k mi and this is still the best truck I have ever owned. My battery is sitting at 93.5% SoH and to me for all intents and purposes it still feels like a brand new truck.
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bmwhitetx
Well-known member
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- #49
Final update. Got the truck back today after 17 days in shop. Turns out the battery module was not on back-order and was in fact at the dealer earlier this week. The BEV team was given incorrect info according to a Ford insider.
They said they also did the TRM recall and the Parking Brake recall although I didn't think Parking Brake was available for 22-23's yet. Checking my modules they updated the PCM, SOBDMC and TRM. My PCM is NL3A-14C204-GSA. I'll buy another PTS subscription to verify unless someone else wants to
.They charged it to 100% successfully. Module variation is now a reasonable 0.8% and .01 volts.
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