mr.Magoo
Well-known member
Friday afternoon rage baiting by fordpass devs ?
"Hey Ken, watch this..."
*An app developer pushes an update to one of the more vocal forum members just to stir the pot...*
Sponsored
Sponsored
Ford app 6.3.0 update iOS & Android
- Thread starter MountainAlive
- Start date
- Watchers 28
-
- Tags
- app
- Status
"Hey Ken, watch this..."
*An app developer pushes an update to one of the more vocal forum members just to stir the pot...*
I'm going to delete all driver profiles from the trucks Sync screen, then clear all configurations in the APP, uninstall the app, reboot the phone and install a clean version, then repeat the motions to configure PAAK.
I'm up in the air as to the root cause of this disparity in performance, I have noticed that Samsung sent out two phone OS updates within the past week plus, they might have fudged something.
I've notice the Norton-360 install was playing havoc with my all mail clients I use on my phone as well, I ditched the N-A/V for the moment, hoping I don't get any malware before doing a clean install of that.
Developers doing A/B testing should only do that in the DEV domain, NOT PRODUCTION domain!
I'm up in the air as to the root cause of this disparity in performance, I have noticed that Samsung sent out two phone OS updates within the past week plus, they might have fudged something.
I've notice the Norton-360 install was playing havoc with my all mail clients I use on my phone as well, I ditched the N-A/V for the moment, hoping I don't get any malware before doing a clean install of that.
Developers doing A/B testing should only do that in the DEV domain, NOT PRODUCTION domain!
K6CCC
Well-known member
- First Name
- Jim
- Joined
- Sep 12, 2024
- Threads
- 34
- Messages
- 1,287
- Reaction score
- 1,438
- Location
- Glendora, Calif.
- Vehicles
- 2024 Lightning Flash ER in Antimatter Blue w/9.6 PPO , 2017 Corolla (wife's car)
- Occupation
- Retired from 2-Way radio systems
Don't feel bad @TaxmanHog , you're not alone. Replaced my old Android phone with a new Pixel 10 Pro XL a week ago so obviously a new Ford install. 6.3.0 and not PPOB in the app. Just a moment ago, uninstalled the Ford app, rebooted phone, and reinstalled the Ford app. Still 6.3.0 and no PPOB in the app.
skotman01
Member
I posted this on Reddit a few days ago:
no answers other than PPOB status maybe a 24 and up thing.
I called ford app support and am even more confused now. Their website says “With the return of Pro Power Onboard into the Ford app, you can access a view-only mode in the app. This will allow you to see your on/off status, power consumption, and any related warnings/errors. Additional features and functions are expected in later releases.”
Support initially said that it was removed from my model specifically and won’t be coming back, I pushed some and got a supervisor who then said with the release of 6.x it still wasn’t officially released and other reports may be people on beta versions. I also asked about zone lighting and got a similar answer. I’ve never had either but would love PPOB status especially during a power outage.
So, what’s the correct answer here? Was PPOB status taken away, given back and taken away again?
FWIW, it was a good conversation with the supervisor and I suggested that they troll social media as that seems to be a better source of actual performance/user reports than internal documents, and expressed my displeasure and disappointment with the recent news.
Fords call center for app support has some comms issue when it comes to being able to hear their reps. Seems like what ever country they are in (suspect South America somewhere) they have one way audio issues. I could hear the hold music perfectly but their rep would drop every other half of a word.
no answers other than PPOB status maybe a 24 and up thing.
I called ford app support and am even more confused now. Their website says “With the return of Pro Power Onboard into the Ford app, you can access a view-only mode in the app. This will allow you to see your on/off status, power consumption, and any related warnings/errors. Additional features and functions are expected in later releases.”
Support initially said that it was removed from my model specifically and won’t be coming back, I pushed some and got a supervisor who then said with the release of 6.x it still wasn’t officially released and other reports may be people on beta versions. I also asked about zone lighting and got a similar answer. I’ve never had either but would love PPOB status especially during a power outage.
So, what’s the correct answer here? Was PPOB status taken away, given back and taken away again?
FWIW, it was a good conversation with the supervisor and I suggested that they troll social media as that seems to be a better source of actual performance/user reports than internal documents, and expressed my displeasure and disappointment with the recent news.
Fords call center for app support has some comms issue when it comes to being able to hear their reps. Seems like what ever country they are in (suspect South America somewhere) they have one way audio issues. I could hear the hold music perfectly but their rep would drop every other half of a word.
Tdub
Well-known member
- First Name
- Tom
- Joined
- Apr 13, 2024
- Threads
- 5
- Messages
- 49
- Reaction score
- 45
- Location
- Royal Oaks, CA
- Vehicles
- 2023 F150 Lightning Lariat ER
- Occupation
- Retired
Like monitoring the 12 volt battery!
Sponsored
Timeless Epoch
Well-known member
24 Platinum here and on EAP. Never had PPOB show up on my Ford App (iOS 26.3 Ford 6.3)
Jim Lewis
Well-known member
- First Name
- Jim
- Joined
- Jan 10, 2023
- Threads
- 56
- Messages
- 1,084
- Reaction score
- 1,065
- Location
- San Antonio, TX
- Vehicles
- Honda Accord 2017; 2023 Lariat ER
- Occupation
- Retired
I have a '23 Lariat ER, and I've had PPOB functional in displaying outlet power consumption for about a week (at least) on an iPhone 14 Pro Max running iOS 26.2 (just didn't feel the need to chime in that I got it).
Per a tip from member @I <3 My Lightning in a DM conversation, I tried logging out of my Ford App installation on my phone, then logged in with my wife's credentials, low & behold the PPOB features are showing now, but ONLY with her account profile.
I then logged out of her account and returned to my account credentials, still missing the feature.
This tells me the Ford App on my phone is fine, but my profile on Ford server is corrupted, can we get someone in engineering to look at this ?? @Ford Motor Company
The Mrs. account -----------------my account.
BTW, we had NASTY weather in Southern New England this morning, power outages, trees down everywhere, roads blocked in my neighborhood, life is slowly returning to normal, less one 100 foot pine tree next door.
Emergency power in the house came from my first layer of defense, my EcoFlow Pro battery systems for ~5 hours today, layer two defenses would have been PPOB from the Lightning.
I then logged out of her account and returned to my account credentials, still missing the feature.
This tells me the Ford App on my phone is fine, but my profile on Ford server is corrupted, can we get someone in engineering to look at this ?? @Ford Motor Company
The Mrs. account -----------------my account.
BTW, we had NASTY weather in Southern New England this morning, power outages, trees down everywhere, roads blocked in my neighborhood, life is slowly returning to normal, less one 100 foot pine tree next door.
Emergency power in the house came from my first layer of defense, my EcoFlow Pro battery systems for ~5 hours today, layer two defenses would have been PPOB from the Lightning.
Last edited:
Sponsored
skotman01
Member
Well this is interesting. I’ve got 2 accounts, neither one have PPOB status in the app. I made a 3rd account and shared the truck with it and what do you know, PPOB status showed up.
I guess I’ll call ford support on Monday and see if I can get them to fix it.
I guess I’ll call ford support on Monday and see if I can get them to fix it.
Interesting that creating the fresh new account fixes the issue with PPOB.
NOW, do you have a FCSP, is that showing in Charge Station? Ours wasn't with my wifes profile, and the process for associating it to her account is not working.
I'm running a S24 ulta, a couple of phone OS updates have posted recently, but I'm thinking that isn't the problem. Still no V6.4.0 for Ford App on PlayStore, eventually that should show up ~ a week or two after initial reports of the release.
Maybe Ford is able to clean up corrupted profiles ??
I really hate having to go through a master reset, pull VIN out of my virtual garage, rebuilt drivers and associations to the FCSP, doing the destructive steps might foul up the charging data history, as if I were a subsequent new owner of my own truck going this route!
They have to have a way to clean up profile misconfigurations!
Last edited:
K6CCC
Well-known member
- First Name
- Jim
- Joined
- Sep 12, 2024
- Threads
- 34
- Messages
- 1,287
- Reaction score
- 1,438
- Location
- Glendora, Calif.
- Vehicles
- 2024 Lightning Flash ER in Antimatter Blue w/9.6 PPO , 2017 Corolla (wife's car)
- Occupation
- Retired from 2-Way radio systems
Color me shocked! PPO was not on my phone earlier this morning, but it is showing up now. Still running 6.3.0 and no update available.
Sponsored
- Status
