Fordpass app shows wrong location

[Hank42]

When I use my fordpass app to show my trucks location, it always shows parked it my home driveway. Other features of the app work, but the location is wrong. Maybe I am expecting it to show the trucks location and not it's home location.

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[TaxmanHog]

Are your connected vehicle options turned on?

 

[TaxmanHog]

Also make sure location permission is enabled on your mobile device, the working map displays two pinpoints, one is where your truck is reporting its location the other should indicate your phone location.

 

[Hank42]

Are your connected vehicle options turned on?

Thanks! I will check this - just got it back from service and I noticed a ton of other settings were not as I left them prior to module SW updates.

 

[Iroc34a]

Yup, mine is showing wrong location. I double checked all the settings. Also not showing that the truck is charging on the app. Dashboard is showing currently charging. App is a mess . Just now got this message. Pic

 

[Danface]

Probably more important that you know where it is instead of Ford

 

[Iroc34a]

Looks like App is back up. Location is correct at this moment. I did charge this morning. But since the app was down for maintenance it did not record the session in history ?

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