ProPower Onboard Unavailable Error Message

[Seawolf]

I keep getting this message (photo). It won't reset and when I close it, it will go away, then randomly pop up later. Stopped by the Ford dealership, but they said they needed to reset it with the computer and that it was not a 2 second fix. My appointment is later this week.

Have others had this issue? Why is it happening? What is the fix?

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[Seawolf]

Looks like I might be the only person with this issue...going to the Ford dealer April 4...Will let the folks on this thread know what I learn.

 

[Severdog]

Nope, there is a long and twisted history of this problem if you search around. I don't have first-hand knowledge of this problem since I'm still a "waiter," but have followed the trials of others. Some of these appear to be weather or moisture-related, creating a ground fault disable. There is supposed to be a software "fix" for this issue (or a related issue) coming out in April but my sense is that it's more of a threshold reset to leakage current versus a true correction of the root cause issue.

 

[dmd3home]

Is there an update to this? What did the dealer find? I have a similar problem with PPOB "Unavailable"....but mine says "Try Again Later". I'm trying to determine the inputs to this error screen. But if you've been to the dealer, what was the outcome and the specific diagnosis and solution?
Thanks

 

[TaxmanHog]

This member and following comment were from members who are ICE F150 owners, you might be able to chase them down at our sister forum, (there was a time long - long -ago) when we were one consolidated forum, then the owners split the Lightning content out.

https://www.f150gen14.com/forum/

Original thread copy on sister forum:
https://www.f150gen14.com/forum/threads/propower-onboard-unavailable-error-message.9522

 

[dmd3home]

Interesting links, thanks for sharing. I'm off to the dealer tomorrow. I'll share the results......though I don't have a lot of faith and I suspect they may keep the truck for quite a while. I say that now, but from the info shared here, this problem is not that uncommon and it seems the diagnostic path and repair/replacement options could be readily available. We'll see.
Thanks

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