Sponsored

PU-Sync-25.2.1.6.5 - Walk Away Lock Toggles UPDATE POST# 95

Ford Motor Company

Well-known member
Official Ford Account
First Name
Ford
Joined
May 26, 2021
Threads
35
Messages
1,811
Reaction score
1,635
Location
Dearborn
Vehicles
F-150

Ford Motor Company

Well-known member
Official Ford Account
First Name
Ford
Joined
May 26, 2021
Threads
35
Messages
1,811
Reaction score
1,635
Location
Dearborn
Vehicles
F-150
So are you saying something else was delivered and the release notes were wrong? If so, what was delivered, i.e. what are the real release notes?
Let me ask the team and see what they come back with.
 

MidAtlanticLightningClub

Well-known member
First Name
Mark
Joined
Aug 28, 2024
Threads
14
Messages
174
Reaction score
214
Location
Maryland
Vehicles
F-150 Lightning Lariat ER
Occupation
retired
🤔

Do you have it set to fold the mirrors on lock? Might turn that on, if not and see if it stops honking.
Yes, the mirrors fold on lock. Mirror fold has nothing to do with the honk. Since WAL was activated it honks after closing the tailgate or frunk, too.

The missing control looks like this (from my Mach E):
Ford F-150 Lightning PU-Sync-25.2.1.6.5 - Walk Away Lock Toggles UPDATE POST# 95 IMG_2264
 

jetfixr1

Well-known member
First Name
Manny
Joined
Mar 19, 2022
Threads
25
Messages
512
Reaction score
732
Location
Atlanta
Vehicles
2023 F150 Lightning Lariat ER
First of all, thank you to this forum for helping us escalate internally.

Some F-150 Lightning customers (including folks in this thread) recently received a software update with release notes stating they received the Walk-Away Lock Feature. Unfortunately, the release notes were sent in error and the feature was not delivered. While we are working to deliver the Walk-Away Lock feature on equipped vehicles with Keyless Entry, the feature is not available at this time.

The team apologizes for any inconvenience and confusion this has caused. We look forward to sharing an update when it is ready for you to use.
Holy f*** - This is the type of engagement we’ve been looking for! Thanks Brian!!
 

02Reaper

Well-known member
Joined
Sep 14, 2022
Threads
4
Messages
153
Reaction score
168
Location
GA
Vehicles
2022 Lightning XLT ER
First of all, thank you to this forum for helping us escalate internally.

Some F-150 Lightning customers (including folks in this thread) recently received a software update with release notes stating they received the Walk-Away Lock Feature. Unfortunately, the release notes were sent in error and the feature was not delivered. While we are working to deliver the Walk-Away Lock feature on equipped vehicles with Keyless Entry, the feature is not available at this time.

The team apologizes for any inconvenience and confusion this has caused. We look forward to sharing an update when it is ready for you to use.
Thank you for the update Brian. It’s nice to see a representative engaging in a helpful way.
 

Sponsored

ThunderSnoww

Active member
First Name
Kevin
Joined
May 2, 2024
Threads
5
Messages
35
Reaction score
31
Location
Detroit, MI
Vehicles
2023 F-150 Lightning Lariat ER Antimatter Blue - BC 1.0
I got this update on Monday. I have no toggles and it does not activate. 2023 Lariat ER. I’m still on standard Bluecruise with no lane change.
Same update situation as my '23 Lariat ER (built 9/2023). Got this SYNC-25.2.1.6.5 "update" Monday evening with such toggles as outlined in the release notes. The only other updates I've had this year are DDM 25.12.0 (window functionality) on April 10 and ECG-24.2.5.7 (gateway module) on February 28. Still no BC 1.4 or ECG-25.2.5.7.1 (LVB performance). Having those would be substantially more beneficial.
 

rugedraw

Well-known member
First Name
Javier
Joined
Dec 14, 2021
Threads
4
Messages
1,627
Reaction score
1,954
Location
Miami
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
To (eventually) activate WAL (post PU-Sync-25.2.1.6.5), do I need BCM-24.5.1, or is the there a different BCM update I still don't have?
Pretty sure that's the BCM update.
 

Hank42

Well-known member
Joined
Jun 19, 2023
Threads
6
Messages
149
Reaction score
138
Location
NY
Vehicles
2022 Lariat ER
No, this is a two-part update. You still another update for the BCM in order for it work. The release notes should have some kind of disclaimer saying something about this, but it does not. Either way, you got newer Sync software that most likely has other improvements built into it. Eventually, the update you need for WAL to actually work will come in.
Yeah, that's what my limited research shows - sad that its not in the release notes, or worse, why push this release before the other dependency is met. Makes no sense and is confusing for the end user. I was almost inclined to open a service ticket to "fix" the broken WAL -what a waste of a dealer visit if ppl actually do as I would think.
 

rugedraw

Well-known member
First Name
Javier
Joined
Dec 14, 2021
Threads
4
Messages
1,627
Reaction score
1,954
Location
Miami
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
Yeah, that's what my limited research shows - sad that its not in the release notes, or worse, why push this release before the other dependency is met. Makes no sense and is confusing for the end user. I was almost inclined to open a service ticket to "fix" the broken WAL -what a waste of a dealer visit if ppl actually do as I would think.
Well, if the dealer would do the BCM update, it would fix the issue of WAL not working. As stated by not AI Brian from Ford, the release notes are erroneous. Seems like that verbiage should not have been in there at all, or something else should be in there to let people know about it.

I can only imagine the confusion of all the owners NOT on the forums who have to try and figure this out on their own or with their dealer who is just as clueless as to what is going on as they are.
 

Sponsored

GDN

Well-known member
First Name
Greg
Joined
Feb 15, 2022
Threads
91
Messages
3,616
Reaction score
4,543
Location
Dallas, TX
Vehicles
Lightning Lariat ER, Performance Y
Occupation
IT
‘22 Lariat. SW is downloading. I’ve got an updated BCM and added controls via Forscan, so it all works. It’ll be interesting to see what this breaks or if all works or if I have to get Forscan out again.
 

rugedraw

Well-known member
First Name
Javier
Joined
Dec 14, 2021
Threads
4
Messages
1,627
Reaction score
1,954
Location
Miami
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
‘22 Lariat. SW is downloading. I’ve got an updated BCM and added controls via Forscan, so it all works. It’ll be interesting to see what this breaks or if all works or if I have to get Forscan out again.
I would start dusting off your FORScan cable. :ROFLMAO:
 

digitaldad

Well-known member
Joined
Jan 14, 2025
Threads
9
Messages
196
Reaction score
193
Location
ABQ
Vehicles
2023 Lightning Lariat ER
Well, if the dealer would do the BCM update, it would fix the issue of WAL not working. As stated by not AI Brian from Ford, the release notes are erroneous. Seems like that verbiage should not have been in there at all, or something else should be in there to let people know about it.

I can only imagine the confusion of all the owners NOT on the forums who have to try and figure this out on their own or with their dealer who is just as clueless as to what is going on as they are.
The Lightning sub-reddit has these posts of confusion/asking questions as well.
 

GDN

Well-known member
First Name
Greg
Joined
Feb 15, 2022
Threads
91
Messages
3,616
Reaction score
4,543
Location
Dallas, TX
Vehicles
Lightning Lariat ER, Performance Y
Occupation
IT
I would start dusting off your FORScan cable. :ROFLMAO:
Don't know how, but it all survived. New Sync version 25094 (which I'd been really worried about with the news a month or so back), WAL settings still present and set correctly and WAL works like a champ still.

Maybe time to buy a lottery ticket. Oh wait - I did on the way home.

Ford F-150 Lightning PU-Sync-25.2.1.6.5 - Walk Away Lock Toggles UPDATE POST# 95 IMG_9120
 

rugedraw

Well-known member
First Name
Javier
Joined
Dec 14, 2021
Threads
4
Messages
1,627
Reaction score
1,954
Location
Miami
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
Don't know how, but it all survived. New Sync version 25094 (which I'd been really worried about with the news a month or so back), WAL settings still present and set correctly and WAL works like a champ still.

Maybe time to buy a lottery ticket. Oh wait - I did on the way home.
Ford F-150 Lightning PU-Sync-25.2.1.6.5 - Walk Away Lock Toggles UPDATE POST# 95 hallelujah-85-hallelujah-two-spies
Sponsored

 
 







Top