Well, it finally happened... water intrusion issue on my rear lightbar

[ctuan13]

Thus far, I've been more than lucky that despite navigating through torrential rain, blizzard snow and driving sleet, I've never experienced the water intrusion issue on my rear lightbar since I drove my truck home in October of 2022. And so because my schedule is pretty hectic, I've been putting it off. Well now, just a couple weeks before my planned cross country trip towing my camper, the curse has finally struck me.

I'll be calling my dealership and I'm gonna see what their availability looks like, but if it's not something they can get done in a single working day, I'll probably just have to deal with it when I get back.

For now, from what I can ascertain, it's simply a poor seal on the edge. I can actually see the incredibly poor RTV silicone bead from the factory, so if I have to deal with it myself for now, I'm gonna simply drive off the moisture with a heat gun and then clean and reseal the edge with RTV silicone.

For those who have had this recall completed, how long was your turn around once your dealership had the part?

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[RickLightning]

It takes under an hour as I recall.

 

[ctuan13]

It takes under an hour as I recall.

That is great to hear! Let's just hope they can get the part in ASAP!

 

[Tony Burgh]

Shultz?

 

[ctuan13]

Shultz?

I go to Smail Ford in Greensburg.

 

[johnnyonetime]

I had mine replaced in a little over an hour, while I waited. I did have an appointment that was scheduled a couple of weeks prior.

 

[queuewho]

I go to Smail Ford in Greensburg.

Are they pretty good with EV stuff? I am getting tired of driving out to Cochrane Natrona Heights, and I don't trust Kenny Ross.

 

[Zprime29]

I had to drop mine off in the morning, I did get a loaner to take to work and it was done for me to pick up when I left work.

 

[ctuan13]

Are they pretty good with EV stuff? I am getting tired of driving out to Cochrane Natrona Heights, and I don't trust Kenny Ross.

I haven't had any major issues with my truck, but every minor issue I've had, they've taken care of without any issues. Even when they broke my 12V battery cover, they replaced it no questions asked.

And in this case they're prepared and knowledgeable. Just got off the phone with them and they scheduled me in for the soonest appointment and told me they could get all my recall work done in a single day. Knew what parts to order and even were fully aware of the CSP on the HVB and how it was just a software update unless problems were detected.

Also, I'm a former professional detailer, and I'm very particular about my vehicles. I always leave a reminder not in my truck that simply says: "Please do not wipe, wash or clean any surfaces unless absolutely necessary. Thanks!" And they've always respected that.

 

[ctuan13]

Are they pretty good with EV stuff? I am getting tired of driving out to Cochrane Natrona Heights, and I don't trust Kenny Ross.

Oh and whatever you do, don't go to Monroeville Ford. They're under new management, so maybe they'll improve, but I've heard nothing but bad things from people I've spoken to and from my limited interactions with their sales team, they're awful.

 

[queuewho]

Oh and whatever you do, don't go to Monroeville Ford. They're under new management, so maybe they'll improve, but I've heard nothing but bad things from people I've spoken to and from my limited interactions with their sales team, they're awful.

Lucky for me then, every time I tried to make an appointment there the website failed.

As for Smail, maybe I will get my 12v BMS replaced there instead.

 

[Tony Burgh]

Oh and whatever you do, don't go to Monroeville Ford. They're under new management, so maybe they'll improve, but I've heard nothing but bad things from people I've spoken to and from my limited interactions with their sales team, they're awful.

I agree 100%. Maybe Cochran will improve things but Day was terrible.

 

[queuewho]

I agree 100%. Maybe Cochran will improve things but Day was terrible.

Only reason I'd like to go to Monroeville is because they are Cochran now, I can go to any Cochran and get free inspection since I purchased it at Cochran Allegheny valley.

Maybe I can get their other dealer brands to do inspection though, like Cadillac or Subaru at their main location on 22.

 

[ctuan13]

Only reason I'd like to go to Monroeville is because they are Cochran now, I can go to any Cochran and get free inspection since I purchased it at Cochran Allegheny valley.

Maybe I can get their other dealer brands to do inspection though, like Cadillac or Subaru at their main location on 22.

Well if it for what it's worth, Cochran GMC/Cadillac has excellent review and people generally only have good things to say.

 

[bmwhitetx]

This is great repair to have mobile service do. You should have them knock out the BMS replacement and dash mat at the same time.

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