OK, so what is the strategy for getting this fixed? Any chance Ford support can help? Is it worth at least reporting this to Ford so they know their are issues? My quick reading of this thread does not give me much hope for a quick resolution.
My thoughts exactly and my Lightning is a Job 2 production as it has the 123kWh battery so pretty new from factory; but since my phone works fine with our 25 MME, I have to believe it is a problem with the software in my Flash. Are there any other settings in SYNC that need to be set?
I have a 25 Flash and can check, . What exactly are we doing with this integrating thing? When I get in my truck and leave, it automatically jumps to AA screen with nav map. Only had it a month so it's all still very new to me.
Only thing I saw was in settings, it had a check box with Energy saving preferred route or something like that (it was checked), I still have no clue what the perceived malfunction is.
If you navigate somewhere it should show charging stops
It is not a "perceived" malfunction. For many of us, we do not have the EV integration. Here is a video that does a pretty good job of explaining its features.
Likely won't get any sympathy from Ford or the dealer. Ford will just say "soon" and the dealer isn't updating anything without $$$$. Aside from waiting, having someone near you with FDRS or doing it yourself are about the only options. You can ping mikeg or rugedraw and they should be able to check your vin to tell if you have an APIM update available which is where the ev routing would come. If not, even going to the dealer wouldn't do any good.
If you navigate somewhere it should show charging stops
Ahh IC said the blind man, ok thanks for the video link, that brings clarity to the conversation. I'll have to have a closer look for that percentage on the destination, I don't remember if It shows or not, still getting use to the whole truck coming from a 2013 XLT.
I have a VCMII for use with IDS so that's not an issue, Thanks for the visual, that helps. I use to do this kind of work as a dealer line tech but it's been a couple decades and I'm having to relearn along the way.Likely won't get any sympathy from Ford or the dealer. Ford will just say "soon" and the dealer isn't updating anything without $$$$. Aside from waiting, having someone near you with FDRS or doing it yourself are about the only options. You can ping mikeg or rugedraw and they should be able to check your vin to tell if you have an APIM update available which is where the ev routing would come. If not, even going to the dealer wouldn't do any good.
If you navigate somewhere it should show charging stops
One thing to make sure you do is go into settings on Google Maps on your phone and go to the "Your Vehicles" option and be sure to select "Electric" and enter set up your specific vehicle and its charger plug types; see attached pics
Correct me if I'm wrong, but this TSB does not apply to those of us with 2025 MY Lightnings. My truck also has Karaoke app. I feel there is something else missing for us.
