Scheduled Charge Suddenly not Working

[Rip]

Friday night, I plugged my truck into my home charger as usual. I have set it up to charge during evening off-peak hours, and this has worked perfectly for almost a year. Saturday I looked at the app and a "Charging Stopped" alert was on it, and it had not charged. I thought it was a fluke, so I unplugged it, replugged it and let it go Saturday night. When I woke up next morning, I checked the app again. Same result...a "Charging Stopped" and no charge. I deleted the preferred charging times, closed the app, re-entered the times, set an alarm for 8:30 PM. I looked again Sunday night (last night), it was not charging. So I clicked on "Start Charging" and it started charging right away, and when I checked this morning, it had charged to 90 percent as it should.

Anyone have any idea why this would have happened? Did this functionality go away? When I had a Tesla, there was a procedure to reboot the system, and that would help with glitches like this. Is that a feature in the LIghtning?

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[Peddyr]

Did you use the app to schedule the charge or the truck display? I ask this because in the app I've noticed that my scheduled charge doesn't work on weekends unless I have the "weekend" option checked in the app. It'll just start charging the minute I plug it in instead of waiting until the scheduled start time. Then on Monday I have to switch back to the "week day" option in the app. Has anyone else run into this? Am I missing something?

 

[TaxmanHog]

I deleted the preferred charging times, closed the app, re-entered the times, set an alarm for 8:30 PM. I looked again Sunday night (last night), it was not charging.

Which version of Ford App are you using? (ios/android & 6.4.0 or 6.5.0)

Which ever it it is, send a APP feedback report via the play/app store, also use the Sync Feedback function to let folks at Ford know.

 

[Rip]

Did you use the app to schedule the charge or the truck display? I ask this because in the app I've noticed that my scheduled charge doesn't work on weekends unless I have the "weekend" option checked in the app. It'll just start charging the minute I plug it in instead of waiting until the scheduled start time. Then on Monday I have to switch back to the "week day" option in the app. Has anyone else run into this? Am I missing something?

Yes, I had both the weekend and weekday options set to the same hours, and they had been working well for months. My app let me set both; it wasn't a choice that I had to keep resetting.

 

[Jesse-Infotainment]

Every time you connect it you have to go to the charging screen and verify the start time is correct. My truck is set to 12AM.. and every time I connect it says waiting to charge at 6:15 or some random time..

So what I do is go to the main screen and refresh the truck and then check again.

I do that until it shows the correct start time. Only my Truck does this.. My Mach E is set for 8pm and every time shows 8Pm. Never had an issue. I dont know what it is.

Also check to make sure your clock is correct in the car.. Mine was wrong after an update for some reason.. Like REALLY wrong.. I couldnt figure out why my truck wouldnt charge.. It was because of that.

 

[chriserx]

Every time you connect it you have to go to the charging screen and verify the start time is correct. My truck is set to 12AM.. and every time I connect it says waiting to charge at 6:15 or some random time..

So what I do is go to the main screen and refresh the truck and then check again.

I do that until it shows the correct start time. Only my Truck does this.. My Mach E is set for 8pm and every time shows 8Pm. Never had an issue. I dont know what it is.

Also check to make sure your clock is correct in the car.. Mine was wrong after an update for some reason.. Like REALLY wrong.. I couldnt figure out why my truck wouldnt charge.. It was because of that.

Any guesses as to the cause here? Being you're one of the gurus here, how many mods are you running? I haven't had any problems, just curious.

 

[Jesse-Infotainment]

Any guesses as to the cause here? Being you're one of the gurus here, how many mods are you running? I haven't had any problems, just curious.

None.. My truck is all stock.. minus the Sun visor.. Its a platinum.. so nothing really to change out.

I dont have any As build changes.

My other 24 Flash did the same thing.

 

[ness70]

Having the same problem here. Scheduled charging all of sudden can't be adjusted!

 

[TaxmanHog]

Having the same problem here. Scheduled charging all of sudden can't be adjusted!

What if any recent OTA's has your truck received ?

 

[ness70]

25.8.5

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