Ford Navigation locked up

[davehu]

traveling today from only my 2nd trip non-local. mostly interstate. stopped to charge in Hope Arkansas EA. charge went fine. but as we were about to leave in the Sync4 nav I entered our next charging stop. But the system locked up. the Nav continued to indicate that we were still in Hope. We stopped 5 miles down the road. shut off the truck, thinking a reboot would get things back on track. didn't work. so we switched to android auto for the rest of the trip. We got to Dallas about 4 hours later and the Ford Nav still showed we were in Hope. It's like it totally lost the GPS signal. upon arriving after unloading our bags, I tried the truck after one more time having it turned off for 10 minutes. It seemed to load correctly. Assuming it was just a fluke, but thought I'd report it here.

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[TaxmanHog]

Watching.

 

[GoodSam]

Also see this link:
https://www.f150lightningforum.com/...d-6-20-23-bad-coax-splitter.15825/post-322212

 

[Heliian]

If your sync ever freezes, try. The reboot procedure. The reboot procedure can be done on the fly.

 

[PACSMAN]

traveling today from only my 2nd trip non-local. mostly interstate. stopped to charge in Hope Arkansas EA. charge went fine. but as we were about to leave in the Sync4 nav I entered our next charging stop. But the system locked up. the Nav continued to indicate that we were still in Hope. We stopped 5 miles down the road. shut off the truck, thinking a reboot would get things back on track. didn't work. so we switched to android auto for the rest of the trip. We got to Dallas about 4 hours later and the Ford Nav still showed we were in Hope. It's like it totally lost the GPS signal. upon arriving after unloading our bags, I tried the truck after one more time having it turned off for 10 minutes. It seemed to load correctly. Assuming it was just a fluke, but thought I'd report it here.

I've had this happen a couple of times. In each case a reboot from the steering wheel has solved the problem. Once it was rebooted it resumed the nav route normally.

 

[RickLightning]

Also see this link:
https://www.f150lightningforum.com/...d-6-20-23-bad-coax-splitter.15825/post-322212

Yup, if the reboot doesn't work.

 

[davehu]

I've had this happen a couple of times. In each case a reboot from the steering wheel has solved the problem. Once it was rebooted it resumed the nav route normally.

steering wheel reboot?

 

[TaxmanHog]

steering wheel reboot?

Hold the VOL DOWN on the left side and the TRACK FORWARD on the right side, hold them simultaneously for 5-10 seconds

 

[davehu]

Hold the VOL DOWN on the left side and the TRACK FORWARD on the right side, hold them simultaneously for 5-10 seconds

So I take that is a complete sync4 reboot? Can it be done while driving? (very slowly, of course!) drove a bit today and appeared to be working fine.

 

[RickLightning]

So I take that is a complete sync4 reboot? Can it be done while driving? (very slowly, of course!) drove a bit today and appeared to be working fine.

Yes, as stated in post #4. Speed is irrelevant, has no impact on driving the vehicle.

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