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v2h8484

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it looks however, as if even in that position, the bluetooth is too weak to reliably work. So I moved the truck, parking it so that it was parallel to the front of our garage, and at right angles to the FCSP.
Does Ford acknowledge this design flaw? Do they plan to change to wired comms? It's gotta be cheaper than flying engineers to customer homes everywhere.
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Aminorjourney

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Does Ford acknowledge this design flaw? Do they plan to change to wired comms? It's gotta be cheaper than flying engineers to customer homes everywhere.
Honestly, I don't know. But as my wife is away for the evening, I came home and switched over to the Truck - it's running the whole house, including both well pumps, sewage, heat pumps, studio, etc...

Everything is working great... because my truck is parked 90 degrees to the charging station.

I'll keep you all posted.
 

Jim Lewis

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Everything is working great... because my truck is parked 90 degrees to the charging station.
Unfortunately, my charging station is in the middle of the left wall inside our garage. So I can't park at 90 degrees to the wall the charging station is on! 😭 An installer wanted me to back my truck into the garage so the FCSP could be as close as possible to the BT unit behind the right rear passenger seat, but I pointed out that besides the danger of taking down my garage back wall, we'd have a wee bit of trouble routing the charging cable to the truck charging port, now on the far right front side of the garage bay with the truck facing out. 🙄
 

Aminorjourney

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Well, now we have a new problem.

We've been regularly testing to make sure that everything works as it should, and now... our dark start battery appears to be drained or dead.

My contact is aware, and I'll keep you all updated. But yeah, HIS is no-longer working after a week's worth of successful testing.
 

Jim Lewis

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Is Dark Start battery replacement covered under warranty, at least for a few years? (I haven't read my warranty details yet!).
 

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Aminorjourney

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Update: HIS is working again!
We had an issue with the dark start battery draining completely due to all the tests we’d been making, and apparently it takes a LONG time to recharge.
It’s nice to see things working at last!
 

Kman

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Great to see Nicki in here, I'm a fan of the channel and been following your HIS videos, amongst others.
My 2023 Lariat ER was purchased in January, HIS installed around May/June and still cant get it to work. No successful tests or transfers.
I have been following the threads, waiting patiently, and feel I have been more than reasonable as an early adopter, I wasn't expecting a flawless product.
But this is beyond ridiculous now, and Ford should be ashamed for selling a product to the public that was clearly rushed and untested.
If Ford cant get this crap fixed, I'd like a refund for the $4k I spend on the HIS hardware, and the $6k I spent having it installed.
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