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No bill for Plug & Charge at Tesla supercharger

Lake Placid Lightning

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I've successfully used Plug & Charge at Tesla superchargers previously, always receiving an email from Ford within a few hours of the charge being complete with the details of the session, including cost.

About 2 miles from our vacation home is a shopping mall that has both a Chargepoint Level 2 station (free charging) and, immediately adjacent to it, a Tesla supercharger with 8 stalls (that I had never used previously, until last week). During the warm weather months, I drive my Lightning to the Chargepoint Level 2 station, initiate charging via the Ford app, hop on my bicycle that I had loaded in the bed, and ride home. I'd leave my Lightning there for many hours until it reached the charging limit I set in the app and then ride my bike back to retrieve the Lightning. Free charging is good.

A week ago, with temperatures close to 0 degrees F and my Lightning at 16% state-of-charge, I used the adjacent Tesla supercharger to get up to 90% in about an hour. Added 72.4 kWh. Drove the Lightning home.

Ford F-150 Lightning No bill for Plug & Charge at Tesla supercharger Screenshot 2026-01-23 at 10.28.38 AM


It has been a week since the Tesla session and I never received an email from Ford with the charging session details. The only credit card I have on my Plug & Charge account does not have any transactions or holds for the Tesla charge session.

Seems unlikely, but did the Ford app think I was at the Chargepoint charger and not bill me? The location description listed under the summary in the screenshot above (blacked out) is what I have saved for the Chargepoint in the Target Charge Locations section of the app. I don't have the Tesla supercharger saved as a Target Charge Location.

It is strange that I haven't received an email from Ford with the Tesla receipt & details. I even searched my "junk" and "spam" email folders with no results. It's been a week.

Did I get a "freebie"?
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RickLightning

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I've successfully used Plug & Charge at Tesla superchargers previously, always receiving an email from Ford within a few hours of the charge being complete with the details of the session, including cost.

About 2 miles from our vacation home is a shopping mall that has both a Chargepoint Level 2 station (free charging) and, immediately adjacent to it, a Tesla supercharger with 8 stalls (that I had never used previously, until last week). During the warm weather months, I drive my Lightning to the Chargepoint Level 2 station, initiate charging via the Ford app, hop on my bicycle that I had loaded in the bed, and ride home. I'd leave my Lightning there for many hours until it reached the charging limit I set in the app and then ride my bike back to retrieve the Lightning. Free charging is good.

A week ago, with temperatures close to 0 degrees F and my Lightning at 16% state-of-charge, I used the adjacent Tesla supercharger to get up to 90% in about an hour. Added 72.4 kWh. Drove the Lightning home.



It has been a week since the Tesla session and I never received an email from Ford with the charging session details. The only credit card I have on my Plug & Charge account does not have any transactions or holds for the Tesla charge session.

Seems unlikely, but did the Ford app think I was at the Chargepoint charger and not bill me? The location description listed under the summary in the screenshot above (blacked out) is what I have saved for the Chargepoint in the Target Charge Locations section of the app. I don't have the Tesla supercharger saved as a Target Charge Location.

It is strange that I haven't received an email from Ford with the Tesla receipt & details. I even searched my "junk" and "spam" email folders with no results. It's been a week.

Did I get a "freebie"?
The Ford app and where it thinks you were is irrelevant. Tesla checked your vehicle with Ford before initiating the charge, and then got the ok and charged it. Ford has been known to send DELAYED charges, so see if it comes in the next weeks.
 

TaxmanHog

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Who's data processing system is likely to be the weak link FORD or TESLA ?? :clap:
 

hturnerfamily

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I have also, unfortunately, clapped loudly several times that I had some 'free' charging, when, uh oh... the credit card bill then finally arrived.
 

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RickLightning

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