Tesla V4 not working for me

[abcut973]

May sound like a dumb question. Are you plugging your adapter into the truck and then plugging the NACS cable into the adapter, or are you plugging the NACS cable into the your adapter and then plugging the adapter into your truck? The reason I ask is many people here have reported that only one of those procedures work - and it's not the same. Personally the only time I have had a Tesla SuperCharger fail (showed Charger fault) was the first time I used it and I plugged the adapter onto the cable and then into my truck. After not getting it to work, I disconnected everything and the second try I plugged the adapter into the truck first and then plugged in the NACS cable. Worked perfectly. Ever since, I have plugged the adapter into the truck first and it has worked every time (both V3 and V4 stations). I have the A2Z Typhoon Pro adapter. Many people have reported that they have to plug the NACS cable into the adapter first.

As far as a Tesla or EA membership, remember that you can pay for a membership, and then cancel it. The membership will be valid for a month. If you are going to be taking even a one day long drive that will require one or two fast charges, it will likely pay for the membership for the month. One more note on that - make sure it actually cancels. I activated an EA membership a couple months ago for a trip where I expected to charge one time at an EA station. After I completed the trip I cancelled the EA membership. It showed that I cancelled, however I couple days ago I saw my credit card was billed for another month. I called EA and the person was able to see that I had cancelled it and did not know why it auto-billed. That person submitted a request to refund. We'll see if that works.

I've only plugged the adapter first to my truck and then the NACS cable. And it works fine on older Tesla stations opened to non T. Just don't work for the newer stations. May i try the opposite then?

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[SMMD]

I had a similar problem with a SC in Sidney BC several months. Open to other EV’s. Used the Tesla app to start. Tried multiple pedestals. Tried multiple adaptors. Tried multiple days. Still got a charge fault. Went back a week later and it worked perfectly. There was likely something going on at the SC site when I initially visited. Sometimes doing everything right doesn’t work for reasons unbeknownst to all of us.

 

[abcut973]

wonder if you're having issues with the adapter on v4's that someone mentioned earlier. That one appears to have the magic dock activated so you just hold the button on the handle for a couple seconds and push up and it should pull out an adapter that looks like the original Tesla adapter that Ford was sending out.

Wait I'm confused with that magic dock thing. You mean the adapter gets out of the station? I don't need to use mine?

 

[K6CCC]

May i try the opposite then?

I would give it a try. Can't hurt.

 

[PJnc284]

Correct. https://www.tesla.com/findus Just select Other EV and it will filter those that have a magic dock. Only a small percentage of the overall supercharger count actually has them enabled but looks like there are quite a few in Texas. This shows a v3 with the magic dock from a couple years ago so now you don't have to unlock the adapter in the app but gives you the idea of what it looks like. The only way I've found to determine locations with the v4 stalls and longer cords is supercharge.info and filtering by v4.

 

[On the Road with Ralph]

I have the updated version of the A2Z adapter. At least that is what I was told. How do I know if it is the case?

Let's review: There was the original A2Z Typhoon adapter; its compatibility with V4 dispensers is unknown to me. Then, about this time last year (June/July 2024), A2Z released its Typhoon Pro - its most recognizable feature was the single-button release for both the CCS and NACS plugs. The earliest production Typhoon Pro adapters had the short comm pin problem (only on V4 dispensers - works fine on V3). I received mine in August or September, and it did not work on V4 dispensers. I contacted A2Z (I think it was in November - I hadn't used a V4 dispenser until then) and they immediately shipped me a new adapter, which has worked fine on all Tesla dispensers that are provisioned for 3rd-party brands. Great customer service!

I've scanned through the other comments here; most are focused on whether a particular Tesla site is 3rd party compatible. I don't think that the major problem in your case; neither is the sequence in which you plug. I believe it may be your adapter, based on the behavior you have reported. Very similar to my case.

Additional side note: Oddly, not all V4 (or to be precise, V3.5 sites, since the power cabinets have not been upgraded) sites are 3rd party compatible (example: Baker, CA, has a large number of V4 dispensers, but is Tesla-only). Not sure why.

 

[cblackride]

Do I need to have a specific update to be able to charge at new V4 tesla superchargers? Twice it didn't work for me at different locations.
- 1st one was in Austin TX
- 2nd one was today at the Buccees in Texas City south of Houston.

In both cases the error message i get is there is a station fault! No matter what i do, change station it does not work at all. When i use ford pass to activate the station the app shows that it is activated but the truck does not get charged. What am I missing here?

I have only used one V4 Supercharger so far. I drove up, plugged in and charging started. Just like all of the other Tesla Superchargers I have used with the Ford adapter. When I first got the truck i tried charging at a V3 using an aftermarket adapter. I had to navigate to the Tesla charger in the Ford app and tell it which charger I was using for it to activate.

 

[moder8tor]

Oh this problem is so big for me. I believe I finally have success last week. While I think I have the tesla app working I really wanted to get plug and charge working. Finally. The support line told me that plug and charge was broken. use the screen in the truck select the charging station and pick the charger and start charging. It worked for me. For me, historically the FP app is worthless. as a side note. I have plug and charge fully disabled in the app and It still works seamlessly at Electrify America stations. For me, I have a serious negative bias by my charging experiences. From what I read I am a bit of a outlier with these experiences.

 

[K6CCC]

From what I read I am a bit of a outlier with these experiences.

Yea, I think you are. From my experience, I have used Plug & Charge at a couple Tesla V3 chargers, and I have used the Tesla app at both V3 and V4 chargers (in order to get the Tesla subscription price). The only time I have had an issue was the first attempt when I discovered that I needed to plug the A2Z adapter into my truck first and then plug the NACS cable into the adapter. Note, some people report needing to do the opposite plug in order.
Same with EA - activate with the EA app to get the pass+ pricing and plug it in.

 

[ds03]

One of the Tesla v3 stations on I-95 in Connecticut that has been listed as open to non-Tesla, is now restricted. Plugshare comments from a person who used the station in January successfully, but not in June. Other reports of it not working as well.

 

[TaxmanHog]

One of the Tesla v3 stations on I-95 in Connecticut that has been listed as open to non-Tesla, is now restricted. Plugshare comments from a person who used the station in January successfully, but not in June. Other reports of it not working as well.

Which location?

 

[ds03]

Which location?

Fairfield, CT southbound I-95. Still listed on PlugShare as open. Tesla app says it no longer is, and PlugShare reports are that it has been closed to non-Tesla.

 

[kubel]

Tesla doesn't enable V3/V3.5 superchargers for third-parties if they are in high-demand locations. It may be that they determined they couldn't satisfy Tesla demand in that area and removed access for third-parties.

 

[BriRi]

OP:

It took only a minute to check Plugshare and see that others are successfully charging their non-Tesla vehicles including Lightnings at Bucee's in Texas City as recently as 3 days ago.... so ignore the speculation that it is Tesla only

Several said that it was a Magic dock site... I would definitely use the Magic dock and not your adapter if you try it again at that location.

I would also get the Tesla app and set up an account. You don't have to sign up for membership, you just pay the normal price. I've had Plug and charge work at some Tesla (and regular CCS) sites and not work at others. I've even had PnC work one time and not the next at one Tesla site. Just use the Tesla app. Its easy and I've never had it fail at a Tesla site.

 

[abcut973]

OP:

It took only a minute to check Plugshare and see that others are successfully charging their non-Tesla vehicles including Lightnings at Bucee's in Texas City as recently as 3 days ago.... so ignore the speculation that it is Tesla only

Several said that it was a Magic dock site... I would definitely use the Magic dock and not your adapter if you try it again at that location.

I would also get the Tesla app and set up an account. You don't have to sign up for membership, you just pay the normal price. I've had Plug and charge work at some Tesla (and regular CCS) sites and not work at others. I've even had PnC work one time and not the next at one Tesla site. Just use the Tesla app. Its easy and I've never had it fail at a Tesla site.

I do believe my issue was that I didn't use the magic dock. I had checked plugshare reviews and could see other non tesla EVs being successful. I just was not aware of the magic dock. Next time I'll be in the area I sure will give it a new try.

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