Charge station fault (not really?) upon completing charging

[HaroldCal]

I have had this error condition occur frequently when charging:

I get the alert that my truck has finished charging to my preset of 90%, then immediately get an alert that there was an error with the charge station.

There doesn't seem to be an actual problem. Seems to just be a wierd anomaly.

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[Gimme_my_MME]

Weird. That's almost like the truck stopping the charge is catching the station off guard and it then thinks there is something wrong. Which of course shouldn't be happening

 

[ThomasNC]

Sorry for reviving a dead thread, but did you ever get to the bottom of this. Exact same thing happens with my truck. I was thinking it might be my cheap Amazon EVSE that I'm just using until I decide what I want permanently but I'd be curious to know what you found out. The annoying thing is you can't warm up the truck in the morning on house power unless you start the truck and then go out and unplug/plug in the charger again.

 

[Heliian]

Do you have the location of your charger set in the gps?

If no, then set it.
If yes, remove it and reset the location. It might help.

 

[ThomasNC]

Do you have the location of your charger set in the gps?

If no, then set it.
If yes, remove it and reset the location. It might help.

Thanks. I deleted it last night when I got home. Still got the charging error when it finished. Once it finally decides to show up in the location history again I will add it back and see what happens.

 

[Maquis]

My guess is that when the truck stops charging, the EVSE is sending something unexpected on the J1772 pilot signal. The best way to confirm is to try a different EVSE.

 

[Peddyr]

I got the same thing this morning. I received my 6.3.0 update yesteday morning, so I can't help but wonder if there is some kind of a connection. Checked the Ford app before going to bed last night and noticed the status was "Paused" instead of showing it would start charging at the scheduled time. Checked my Emporia app and it said it received a "unexpected response" from the truck. I went out, unplugged it, plugged it back in and the Ford app said it would start charging at its normal time. It charged as usual, but when I started it this morning, I received the "charging station fault" as well. I removed my address and scheduled charging time from the app and verified it was gone from the truck. We'll see how things go tonight.

 

[Cobalt Blue]

Do you have the location of your charger set in the gps?

If no, then set it.
If yes, remove it and reset the location. It might help.

I’ve been wondering about this very thing. How do I go about setting the charge station location? Are you referring to my home address in the charge station app?

 

[TaxmanHog]

I’ve been wondering about this very thing. How do I go about setting the charge station location? Are you referring to my home address in the charge station app?

In the Sync [Charging] application.

Next time your parked, plugged in and actively charging, turn on the truck, look at this application from the home screen, create a charging location if none were previously created, set the desired time frames, and SOC limitation, then save the scheme, after saving it make sure that it's switched on. In the future, you can edit this scheme with the pencil icon, adjust times and SOC values, then save the revision.

Also once created, you can edit the scheme(s) .... you can have other locations (work, Mall, shopping center level-2 facilities with specific conditions, ie. SOC limits)

 

[Cobalt Blue]

Awesome! Thanks!

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