Service vehicle soon - Failure Coolant Valve Not covered by powertrain warranty?

[Maxx]

No. The point is to find out what's wrong and pay the technician, he has a mortgage that needs paying too and he can't do that if he doesn't get paid for his diag time.

That would be fair if they charged for their time. The thing is for a problem that has happened many times before I go for my diagnosis, I expect to be a database across U.S. and even Canada that as soon as the tech types the symptoms gives him the likely causes, hours of labor and parts needed. First few times when the problem is new the time it takes to diagnose may be 1 hour any time after that it should not take more than 10 minutes including the time of staff that make the appointment.

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[WXman]

Reason x*1000 why I wanted the extended warranty, save the arguments about why it's a financially "bad" decision to buy one.

Reason x*1000 why I leased mine and would never buy an EV.

It was already a $75k truck. Why should we have to spend another $5k or more to protect against these exorbitantly expensive repairs, none of which can be done at home like you can do on an ICE vehicle? Lease it, drive it for a few years, get another one. Never worry.

 

[ytwytw]

Reason x*1000 why I leased mine and would never buy an EV.

It was already a $75k truck. Why should we have to spend another $5k or more to protect against these exorbitantly expensive repairs, none of which can be done at home like you can do on an ICE vehicle? Lease it, drive it for a few years, get another one. Never worry.

EV can be fixed at home as well if you have $$$ equipment at home. Especially Tesla has service manual free online and diagnose software easy to buy just like FDRS, Ford isn't bad either, just need $$$ and time and you can do it at home too.

Also ICE repair isn't cheap either especially diesel stuff, I hate the EGR repair that costs me $$$$ in both parts and labour, along with the stupid entire environment protect stuff that costs lots of money to repair as well.

 

[NW Ontario Ford Lightning]

I literally just had a stuck coolant valve replaced this week under warranty. Many are going bad and it’s a known issue.

Anyone else considering a pre-emptive swap out of the coolant valve BEFORE it gets stuck, while you're 300 miles from home...the "known problem" part gets my attention, as does the $100 part.

For those of us with a shop, tools, lift, time - why wouldn't we plan this sooner than later?

 

[Madasahatter1138]

"not sure if Ford has a different policy in the 51th state."

I sympathized until this comment. And 51th?

 

[Maquis]

Anyone else considering a pre-emptive swap out of the coolant valve BEFORE it gets stuck, while you're 300 miles from home...the "known problem" part gets my attention, as does the $100 part.

For those of us with a shop, tools, lift, time - why wouldn't we plan this sooner than later?

Unless the part has been redesigned to eliminate the failure mode, you might be installing one that fails earlier than the original.

 

[TaxmanHog]

Reason x*1000 why I leased mine and would never buy an EV.

It was already a $75k truck. Why should we have to spend another $5k or more to protect against these exorbitantly expensive repairs, none of which can be done at home like you can do on an ICE vehicle? Lease it, drive it for a few years, get another one. Never worry.

Because I unlike you, have a longer requirement for depreciation usage on my expensing, my goal is 8 to 10 years per vehicle, BTW, I paid less than half the retail listed price for my extended warranty, thank you @Granger Ford !!

 

[NW Ontario Ford Lightning]

Unless the part has been redesigned to eliminate the failure mode, you might be installing one that fails earlier than the original.

My Bad, I had this assumption that a "Known Failure Part" would have a replacement that has solved that Known Problem LOL how silly of me. They may be more interested in just getting the truck out of warranty than fixing known problems with components...actually I hope they did change the design of the part.
Anyone able to check if the original coolant valve shares the same p/n with the replacement?

 

[NW Ontario Ford Lightning]

The Lighning ticked a lot of the boxes for my long-term ownership:
- Alum body panels = no rusted out wheel wells/rockers/cab corners.
- No 10-speed transmission to worry about.
- No engine issues and no long term ICE maintenance.
- No gasoline to purchase. Ever.
- provides electrical back up to my home and business
- super capable truck for short trip hauling, comparable to a 3/4 ton, and far more comfortable.
- super-car level performance, at a half-ton pick up price.
- pretty simple drive system Batt-Motor-Charger not a lot of parts really. Should be easy to repair.

Best part - a super online forum of enthusiasts to provide support when needed.

 

[Maquis]

My Bad, I had this assumption that a "Known Failure Part" would have a replacement that has solved that Known Problem LOL how silly of me. They may be more interested in just getting the truck out of warranty than fixing known problems with components...actually I hope they did change the design of the part.
Anyone able to check if the original coolant valve shares the same p/n with the replacement?

Based on things like the rear light bar fiasco, I’d bet nothing’s changed on this valve.

 

[Maxx]

Doesn't work like that, it works on flat rate time.

What ever a specific job takes according to a labor guide is how long it takes including diagnostic time. It's already in print.

The give on that is if the job calls for let's say 8hrs and the tech takes 20 hours, he still only gets paid 8hrs conversely if he does the job in 1 hour, he still gets paid 8hrs.

Labor rate is set by each shop the time is set by the book and applies to ALL shops.

SLTS, service labor time standards under warranty are worse. The main reason I left the dealership 21 years ago. Warranty paid me 8hrs for a job that took 24hrs. The kind of job I did all the time and am good at. Ford didn't care, they say they're only paying so many hours that's it regardless if it's fair or not.

That explains a lot.

Can you share what kind of coverage you got for your extended warranty?

 

[NW Ontario Ford Lightning]

I went out and decided to look deeper into the rabbit hole on my truck and I don't see that valve, I think it has something to do with the new heat pump system late models come with. Couple pics for ref, right and left side of lvb, it would seem the coolant flows into an aluminum heat exchanger of some sort in the 2nd pic.

Excellent news !!
(one less thing to be worried about)

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